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Carbonell, Jaime, Dpm - Garnet & Carbonell - 5 Reviews - 7400 N Kendall Dr Ste 311, Miami, FL - Doctors Reviews - Phone (305) 670-8411

Carbonell, Jaime, Dpm - Garnet & Carbonell

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7400 N Kendall Dr Ste 311
Miami, FL 33156
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(305) 670-8411
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Reviews

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Best

yo ivan lazaro hernandez la opinion que tengo de mi doctor esque es el mejor sirujano ortopedico del mundo yo vivo agradesido infinitamente agradesido de mi doctor porque el me sa...

Worst

available same day and removed a deep splinter; charged $375; insurance paid little and I paid most of balance. Pros: available same day Cons: charged exorbitant fees

AVIOD X 100 5/7/2012

This office is the reason why health care in America is suffering and why we, the consumers, are the ones that end up paying for it. I usually see Dr. Garnet, who is amazing, but due to an emergency with my husband, he had to see Dr. Andres, she examined my husband's foot and noted that needed a ""walking boot."" I had already purchased crutches for him, but she said this would be better. I said okay well can you please just have someone in your staff call my insurance carrier and check to see if it is covered? She asked one of the front office ladies come in and explained what was needed, about 5 minutes later the same individual came back in and said we called, everything is covered, you are good to go. We took the boot and went on our way. A few weeks later, we get a bill in the mail, and OF COURSE, taking the walking boot resulting in a balance. I called the office thinking it was a mistake, they noted ""no it's not our fault,"" so I have been pushed back and forth between the insurance, the office, and the billing company. I called into the office manager and she of course was rude and yelled at me like I was an idiot, explained that they NEVER call the insurance from the office, that the boot was covered ($8.01 mind you, when they are charging $150+ for something that should be no more than $80 as I check online) then said I cannot deal with you and hung up. I am a very smart educated individual, and I know that if either no one called, so they lied and said that they did, or they did call but failed to tell me that only $8.01 was covered and the rest of the $145 was covered but towards my deductible of $3,000, which IS NOT the same as being ""completely covered."" All in all, this office is a fraud and they are completely unprofessional. I drove more than an hour to support Dr. Garnet but with individuals like this in his office, I do not recommend it. I have worked in the service industry several years and strongly dislike writing bad reviews as I know that they hurt businesses, but I will not stand for this office to con anyone else. Thank you for your time in reading this. -Michelle more

Dr jaime carbonel 11/14/2011

yo ivan lazaro hernandez la opinion que tengo de mi doctor esque es el mejor sirujano ortopedico del mundo yo vivo agradesido infinitamente agradesido de mi doctor porque el me salbo mi pie ha mi me lo ivan ha amputar y el no lo permitio no hay palabras y no me cansaria de darles las grasias infinitas para agradeserle todo lo que hizo por mi ( y esto lo escribo en espanol para que todos los latinos del mundo lo bean y baloren mi opinion ) y las ofisinas son exelentes el trato es como en familia y tratan de ayudarte al maximo y si no tienes dinero para pagar te ayudan por eso latinos que dios no quiera tienen problemas de los pios no duden en ir ha verlo les digo mi opinion y mi esperiensia es el mejor muchas grasias mi doctor ... ivan hernandez\r more

Dr.Carbonell 5/29/2011

Dr.Carbonell is an awesome doctor!! I went to Dr. Carbonell last year for my foot. Dr. Carbonell had to do surgery on my foot and he did an amazing job!!! Also I think all the ladies in his office are so NICE!! I didn't have any problems with any of them. My husband, and his grandparents have gone to Dr. Carbonell and they think he is great!! I just want to say, "" thanks Dr. Carbonell for everything you did for me!!! You are such a great doctor!!!"" more

Great service but rip-off fees 8/19/2009

available same day and removed a deep splinter; charged $375; insurance paid little and I paid most of balance. Pros: available same day Cons: charged exorbitant fees more

Horrible office staff! 3/10/2008

I had the displeasure of going to this office because of the problems I've been having with my feet for the past 9 years. I looked them up through my provider list and selected the doctor based on the foot & ankle specialty. I wish someone would have told me better. When I entered the incredibly small and cramped waiting room, I rang the doorbell (as is customary) and a girl (I assumed to be the office manager) opened the window and told me to hold on (while she was having a conversation with someone else and talking on the phone at the same time). As I stood there I noticed the rude messages plastered all over the glass window, stating something to the effect of payment and fees, coverage and referrals being the patient's responsibility; again- rude. To make a long story short, the offices were incredibly small and cramped, I had never seen anything like it in my life! The staff is ridicously rude and incompetent (I HAD to tell the girl what co-pay to charge me) and overall just horrible. DONT WASTE YOUR TIME OR MONEY. Cons: Rude & unprofessional office staff, uncomfortable facilities more
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Additional information

  • Hours:

    M-F 9:00am - 5:00pm
  • Neighborhoods:

    Kendall
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