Will NEVER go back to this place- 1 year and $4k later all i ended up with from this place is a blown Alpine amp bc the stereo had been connected wrong, making a loud popping sound every time it turned on which ended up blowing the amp, a destroyed 7 series BMW from all the holes they drilled in it every time they'd try (and fail) to install something, and they ended up making ME pay for everything when i finally asked them to just rip their shit out because the system was drawing on my battery, leaving me with no heating/air conditioning, and it was never set up right in the 15 TIMES i took it in (not an over exaggeration either) leaving me with crappy, tinny sound on the few times it even worked at all.
The worst part was just the total lack of caring- never once would anyone call me back, worry about what a shit job they did, and would make it blatant that they just wanted me to go away and take their f uck up elsewhere. I used to love this place, but since the son took over for the father as owner, things have gone to complete hell.
Never will i EVER take any of my vehicles to this place, and have cautioned others as well- this place could care less about doing a good job, they just want their untrained monkeys to slap some stuff in there, crank up your bass till you cant hear your music, accidentally break off knobs/cables because they are half retarded, and then avoid you when you come back in trying to get you to fix their mistakes (oh and they will need your car for at least a week, regardless of how many times they tell you it'll be 'done by today or tomorrow morning at the latest'.
I can't imagine how this place still stays in business, save that there is really nowhere else downtown to compete with them. So take your car/boat/etc there at your own risk (coworker took his boat there for a stereo install- made it on the water for 10 min before the stereo blew because they had hooked it up to the battery wrong, and caused $1k in damage which they of course didn't pay, and a lawsuit is now immanent over the ordeal). Trust me, find somewhere else and save your money, time, and a ton of pain and frustration.
Pros: not a thing
Cons: awful customer service, destroyed my car, completely inept