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Car-X Tire & Auto - 7 Reviews - 1314 W Grand Ave, Chicago, IL - Auto Parts Reviews - Phone (312) 243-3111

Car-X Tire & Auto

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1314 W Grand Ave
Chicago, IL 60642
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(312) 243-3111
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Car-X Tire & Auto - Chicago, IL

Reviews

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Best

So if you are one of those people who are putting money into a serviceable old car instead of taking on a new car payment, look no further than Car X for your repair needs. I read...

Worst

I bought a groupon for this place thinking it was a good deal and location worked well enough for my gold coast base. I tried to have my b/f take the car in a couple of times duri...

WORST SHOP EVER!!! 12/19/2011

I bought a groupon for this place thinking it was a good deal and location worked well enough for my gold coast base. I tried to have my b/f take the car in a couple of times during the week while I was working, and every time he'd come back after they said the car has to be in by 9am, and then it could be picked up after 5pm (kind of absurd). So finally after stopping in there myself in the middle of the day during the week on my day off, and having them tell me they cannot do the oil change as soon as they heard "groupon", I managed to schedule an appointment. I've had plenty of oil changes in the past, so I generally anticipate ~30-40 minutes commitment, at Car X I was told it would be about an hour. So I scheduled an appointment for my lunch hour. Pros: null Cons: null more

Look no further! 2/14/2009

So if you are one of those people who are putting money into a serviceable old car instead of taking on a new car payment, look no further than Car X for your repair needs. I read a GLOWING review on a google search last year that made me decide to try this place when someone "borrowed" my catalytic convertor. They exceeded the review! I have now had to use the shop about five times in two years and Mark has always remembered me when I called. They have always taken me on the same day I have called and they have never failed to deliver my car back to me on the same day. There prices are fair and I have 100% trust and confidence that I am not being scammed. In fact I had my check engine light come on only a few days after a previous repair and the double checked the work, ran the diagnostics for free and even did an additional repair "gratis" because of my inconvenience. These people run a repair shop with a service level comparable to a 5 star hotel. Thanks Mark. I refer everyone I can to your place. Just don't get too busy to take me in when needed. more

Worst Service Ever!!!! 3/13/2008

Do not ever go to this place they are con artists and have no idea how to fix cars. My car came back twice as bad as when I brought it in and they are total idiots!!! Trust me never use them 1 star is way to many. They did not do half the things that they said they did. more

Excellent Customer Service! 2/26/2008

Great Experience. Very Helpful, Told me exactly what was wrong and when it would be ready. Very truthful and honest, which is not common in the car repair industry. Highly Recommend. more

Honest, smart, and responsive 9/20/2007

Mark's Car-X is great. I visited for an oil change and a second opinion on some repairs (~$1,000) that my Volkswagen dealership suggested. Mark ticked through each repair (strut mounts, new tires, brake pad replacement) and explained why I didn't need to repair them immediately. I was shocked by candor. In general, I'd consider my self a pretty smart buyer, but I feel totally vulnerable when seeking out auto advice. I'd definitely visit Mark again. Pros: Trustworthy, cost conscious, responsive service Cons: Location is a bit out of the way more

Great service. 8/10/2006

The owner, Mark Donatello, is the best. Honest, knowledgeable and efficient. I highly recommend this car repair business. Pros: Courteous and well-trained personnel. Cons: None more

Great city shop. 4/27/2006

Everything was explained to me and my car was ready when promised. Sometimes they look to busy because they park cars in front of the service doors, so don't let this discourage you from coming in. Pros: on time., reasonable prices. Cons: none more
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Complete Auto Service and Repair

Owner Message

  • Car-X Auto Service was founded in 1971 by a group of enterprising muffler shop owners. In the early years, we were primarily exhaust specialists. Today, we provide just about any automotive repair service you can imagine. We stay on top of the latest auto innovations, adding products and services to meet today?s auto repair needs. With more than 175 locations, we have built a reputation on exceptional customer satisfaction. In fact, Car-X Auto Service was ranked the #1 automotive services franchise by Success Magazine. No matter what your auto repair needs are, Car-X has you covered. Our 40 years of experience enable us to provide products and services to keep your car or truck performing at its best. We offer complete auto maintenance services, from regular tune-ups to emergency repairs. Trust Car-X for safe, reliable auto repair services like brakes, tires, transmissions, oil changes, maintenance & more. See your Car-X Man for the best guaranteed service in the business!. Brakes,Oil Change Service,Car Battery Store,Tires,Transmission Repair

Additional information

  • Hours:

    Mon - Fri 7:30 am - 6:00 pm, Sat 8:00 am - 3:00 pm
  • Payments:

    Visa, Master Card, American Express, Discover
  • Neighborhoods:

    Goose Island, West Side
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