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CarMax - 4 Reviews - 4100 Inland Empire Blvd, Ontario, CA - Used Cars, Trucks & Vans Reviews - Phone (909) 466-0565

CarMax

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4100 Inland Empire Blvd (at Exit N. Milliken Avenue off the 10. Left on Inland Empire Blvd.)
Ontario, CA 91764
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(909) 466-0565
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CarMax - Ontario, CA
CarMax - Ontario, CA
CarMax - Ontario, CA

Reviews

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Best

I've sold two cars at CarMax and have received fair and good prices right on to what I found on Edmunds or Kelly Blue Book values. No hassle, check is issued quickly, and the pro...

Worst

I was impressed with my sales representative who worked very hard to help me find two cars for purchase and I also sold another car. The problem came when I did not receive my re...

Not very happy 8/19/2010

I was impressed with my sales representative who worked very hard to help me find two cars for purchase and I also sold another car. The problem came when I did not receive my refund. I have made several calls to the Ontario store and I have only receive promises of phone calls. To date I have not receive my check only excuses. I understand mistakes happen just take ownership and get it resolved. more

Feels like a ripoff 2/2/2010

If you're thinking about buying from CarMax, particularly the one in Ontario, the first thing I advise is not to believe the hype and advertising. The short story is I purchased a car from them 8/09. 8 days later it overheated and I had to pay $200+ for repair. A month later the rear brakes were replaced, another $200+. Then a month later the front brake pads were replaced because of inferior after-market pads CarMax apparently installed. All told I'm out $600 but that's not the worst. I wrote to the service manager and then the General Manager to see if I could recoup any money for those repairs. I have not received a reply or even so much as a phone call. If you do your research you will find similiar complaints. Buyer beware!! more

I'll be back 10/27/2008

Went to Car Max this past weekend. The experience was very good. The store was clean. The staff was friendly. The best part, was we didn't have a sales person clinging to us. Paula did a really good job of helping us. Spent the time to answer our questions and help us make our decision. I would have liked to have gotten more for my trade in. And I'm waiting on a service rec. to go through. If the service dept. works like the sales department, I'll gladly change this to a 5-star rating. more

Car Max Trade In's - Good, honest and fast 1/7/2008

I've sold two cars at CarMax and have received fair and good prices right on to what I found on Edmunds or Kelly Blue Book values. No hassle, check is issued quickly, and the process is fast depending on how many cars they have to check. Total fan of CarMax. more
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CarMax is America_'ss #1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).

Owner Message

  • CarMax Quality Certified used cars

    We select the best
    We evaluate millions of cars every year, and our Buyers are trained to know what makes a car desirable and a great value.
    Only the best used cars are selected to become CarMax cars—just 1 in 3 that we evaluate meets our high standards for quality.

    We renew each car
    We invest time and money renewing every car so you don’t have to.
    Each undergoes 12 hours of reconditioning, on average, and passes a meticulous 125+ point inspection.

    We protect your investment
    We stand behind every car we sell.
    All of our used cars come with a 30-Day Limited Warranty* and 5-Day Money-Back Guarantee*, and you can enjoy added security when you purchase a MaxCare® Extended Service Plan.

    Visit carmax.com to see this and thousands more CarMax Quality Certified used cars online!

    *60-Day in CT, 90-Day in MA. See store for written details.

Additional information

  • Hours:

    Sun 11am-7pm, Mon-Fri 10am-9pm, Sat 9am-9pm
  • Payments:

    Discover, Visa, Master Card
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