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CarMax - 4 Reviews - 7771 US-64, Memphis, TN - Used Cars, Trucks & Vans Reviews - Phone (901) 382-1315

CarMax

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7771 US-64 (at Find us on Highway 64, just west of the Wolfchase Galleria.)
Memphis, TN 38133
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(901) 382-1315
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Main categories:

Used Cars, Trucks & Vans

Related categories:

Automotive , Car Dealers

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CarMax - Memphis, TN
CarMax - Memphis, TN

Reviews

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Best

I picked out the car i wanted with no hassles from salespeople. I thought about it for a week or so. Then i called the sales staff, the girl i spoke with took my credit app over t...

Worst

I have been to Carmax twice, and both times have not been good experiences. It always starts out at the appraisal. But I have heard that they don't like to give you money for your...

My experience was a good one! 10/29/2008

I picked out the car i wanted with no hassles from salespeople. I thought about it for a week or so. Then i called the sales staff, the girl i spoke with took my credit app over the phone and called me back with an approval in about 20 mins. I went out and picked up my new car. I love it. I have had no problems with it. I was taking it to the Mazda dealer for oil changes, but i realized that Mazda was charging me twice as much for oil changes than carmax does. So i am back to the service deptartment at Carmax. The only problem I have with them is their service dept is so hard to reach on the phone.Other than that i have love my carmax experience.And so have 4 of my friends who have purchased cars from carmax. more

I bought a car from Carmax 11/4/2005

I read the reviews and do not feel the same about CarMax. It was a no hassle deal and I had such a better experience here than at other major name dealerships. As with any car buying experience, lots of paperwork takes time, but as far as trading my car and purchasing another, I had no problems. I didn't have the car transferred, I picked one from the lot stock. PROS: Friendly people (not intimidating like other dealerships) CONS: Paperwork more

Carmax 7/30/2005

I have been to Carmax twice, and both times have not been good experiences. It always starts out at the appraisal. But I have heard that they don't like to give you money for your car anyway. Why is it that I took a car there to be appraised and was told $750, yet I took it to a different dealership and they gave me $3500???? I will never go to Carmax again; it's obvious that they don't want my business. more

Beware of Carmax! 7/25/2005

CarMax has a very nice selection. However, the experience I had was so frustrating. The car I wanted was in Louisville, KY, so I paid to have it shipped to Memphis. I waited over 2 weeks and still no car. Come to find out, they sold it in Louisville and never bothered to tell me. It took over a month to get my money refunded. Then, they were unable to find another car of the same model for the same price. They were quick to offer me a car that was $2000 more expensive. No thanks! Beware of CarMax, especially if you are having a car transferred from another location! PROS: large selection CONS: awful customer service more
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CarMax is America_'ss #1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).

Owner Message

  • CarMax Quality Certified used cars

    We select the best
    We evaluate millions of cars every year, and our Buyers are trained to know what makes a car desirable and a great value.
    Only the best used cars are selected to become CarMax cars—just 1 in 3 that we evaluate meets our high standards for quality.

    We renew each car
    We invest time and money renewing every car so you don’t have to.
    Each undergoes 12 hours of reconditioning, on average, and passes a meticulous 125+ point inspection.

    We protect your investment
    We stand behind every car we sell.
    All of our used cars come with a 30-Day Limited Warranty* and 5-Day Money-Back Guarantee*, and you can enjoy added security when you purchase a MaxCare® Extended Service Plan.

    Visit carmax.com to see this and thousands more CarMax Quality Certified used cars online!

    *60-Day in CT, 90-Day in MA. See store for written details.

Editorial

  • In Short
    Instead of pushing for commission, each salesperson makes the same amount of money, so the sticker price really is the sticker price. Each of the 300-400 SUVs, vans, light trucks...

  • 8/16/2008 Provided by Citysearch

Additional information

  • Hours:

    Sun 12pm-7pm, Mon-Fri 10am-9pm, Sat 9am-9pm
  • Neighborhoods:

    Cordova/Appling, Far East - Cordova, Walnut Grove - Shelby Farms PD
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