This was my first CarMax experience, and I'll gladly recommend them to anyone else. The salesperson I worked with was Rachel Ramirez, and I could not be happier?the staff is professional and courteous, with *honest* answers to all my questions. They offered me a generous amount on my trade-in and a highly competitive price on my new used car. There's no obligation, so it's definitely worth your time to stop in. Thanks CarMax!