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CarMax - 5 Reviews - 1000 W Warm Springs Rd, Henderson, NV - Used Cars, Trucks & Vans Reviews - Phone (702) 454-0283

CarMax

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1000 W Warm Springs Rd (at Exit 64 (Sunset) off I-515. South on Gibson. Corner of Gibson & Warm Springs, near Valley Automall.)
Henderson, NV 89014
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(702) 454-0283
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Main categories:

Used Cars, Trucks & Vans

Related categories:

Automotive , Car Dealers

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CarMax - Henderson, NV
CarMax - Henderson, NV
CarMax - Henderson, NV

Reviews

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( 2 )
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Best

I had to buy a new car a few years ago after someone tboned me and totaled my car. This place was so much better than my 1st car buying experience. They have a no hassle policy ...

Worst

Almost no customers on a Friday night. Lots of staff around. No service. We were there for 30+ minutes and were walking out when we received a call from the front saying a sale...

Horrible customer service @Henderson 7/30/2011

Almost no customers on a Friday night. Lots of staff around. No service. We were there for 30+ minutes and were walking out when we received a call from the front saying a sales associate was now available. We had already been to the farthest point in the lot looking at the cars we were interested in. However, without an associate they were all locked so didn't see much. By now, Carmax was going to be closing in 5 mintues, so we left. We live on the other side of town from this Carmax, but we really wanted and needed to buy a car by the next day. Apparently, with no customers and10-15 sales people either hanging at the desk or walking around, none needed a sale. The one on our side of town have manners & helpful. Even though they were busy the Friday night before, we had someone show us cars within a minute of walking in. The one in Henderson has no excuse. Want good service? Go to the one on Sahara. THEY will help you. They can transfer any car from Henderson to their store.~Apparently, I dodged a bullet in Henderson! The Reviews here are horrible! more

Car Max Comes Through!!! 9/13/2006

The following revue was written after numerous attempts to get Car Max to stand behind a warranty MaxCare. Car Max did finally come through and pay the difference in question. The Ford Truck parts and equiptment was charging way too much. Thank you Car Max for coming through as you promised you would when we purchased the car.\r \r \r CARMAX NIGHTMARE BEGINS ONLY FOUR MONTHS AFTER A $14,000.00 PURCHASE INCLUDING FULL 36 MONTH "Bumper to Bumper" WARRANTY. BUYER BEWARE!!! We bought a 2001 6 cylinder Ford Mustang. within 4 months the differential threw a bolt creating havoc in the rear-end housing. CarMax told us they were back logged two weeks worth and that we should take it to "The nearest certified Ford service facility" as stated in their brochure and extended warranty instructions, which we did. CarMax after the fact refused to pay the full amount and DEMANDED WE PAY half of the diagnostic and repair costs despite their "BUMPER TO BUMPER" Warranty because they did not like the Ford ce more

Good price not pushy 9/28/2005

I had to buy a new car a few years ago after someone tboned me and totaled my car. This place was so much better than my 1st car buying experience. They have a no hassle policy on price, what is advertised is what you pay. The salesmen were efficient and friendly and not pushy at all. I would definitely choose this dealership over any others in Las Vegas. They also have a wide variety of cars on site, and available for viewing over the internet. The only negative is that I bought a used car, and it was a little dirty, not pristine inside like a new car, there was what appeared to be food residue in the car. PROS: price no haggle CONS: more

no pressure 8/12/2005

usually when you walk on to a car sales lot you are overwhelmed with car sales men. here you arent they are very friendly not to pushy and let you do it at your own pace. great customer service and business. more

interestin 7/10/2005

it is a great theory but the salesmen who werent supposed to be so annoying are becoming that way. if i have a question then ill come to ask it do not follow me all throughout the parking lot. and on top of that stop selling me on a car that is over my budget. the budget is there for a reason. more
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CarMax is America_'ss #1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).

Owner Message

  • CarMax Quality Certified used cars

    We select the best
    We evaluate millions of cars every year, and our Buyers are trained to know what makes a car desirable and a great value.
    Only the best used cars are selected to become CarMax cars—just 1 in 3 that we evaluate meets our high standards for quality.

    We renew each car
    We invest time and money renewing every car so you don’t have to.
    Each undergoes 12 hours of reconditioning, on average, and passes a meticulous 125+ point inspection.

    We protect your investment
    We stand behind every car we sell.
    All of our used cars come with a 30-Day Limited Warranty* and 5-Day Money-Back Guarantee*, and you can enjoy added security when you purchase a MaxCare® Extended Service Plan.

    Visit carmax.com to see this and thousands more CarMax Quality Certified used cars online!

    *60-Day in CT, 90-Day in MA. See store for written details.

Editorial

  • In Short
    Instead of pushing for commission, each salesperson makes the same amount of money, so the sticker price really is the sticker price. Each of the 300-400 SUVs, vans, light trucks...

  • 8/16/2008 Provided by Citysearch

Additional information

  • Hours:

    Sun 11am-7pm, Mon-Fri 10am-9pm, Sat 9am-9pm
  • Neighborhoods:

    Whitney Ranch
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