We found a Durango that fit us perfectly online. We got approved for a loan on the phone before we even left our house. We went down and met Marty. He went to another store to get the car. He was great. The people were all nice. It still took a couple of hours like always, but was a great experience. We bought our next car, a volvo, from the new Waukesha location and did the whole thing again by phone first.