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Capitol City Spas - 5 Reviews - 8048 Auburn Blvd # A, Citrus Heights, CA - Retail Shopping Reviews - Phone (916) 729-7727

Capitol City Spas

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8048 Auburn Blvd # A
Citrus Heights, CA 95610
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(916) 729-7727
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Service department does not fix whats broken the first time around. Pros: Great spa when its not broke down Cons: poor customer service in service department

closed 4/29/2009

remove this business and clean up this listing please. these folks closed their doors in about 2004. bk i believe. HotSpring Spa of Roseville would be your best choice for a good spa dealer and the sell the only spa worth owning in the world. HOTSPRINGS the cleanest best selling spas in the world!!! Pros: out of business Cons: see above more

BAD SERVICE AND ""NO GOOD"" SPA 9/9/2007

WE BOUGHT LUXURY SPA WITH TV, DVD, AND CD. IT HAS NOT BEEN WORKING PROPERLY. WE HAVE IT LESS ONE YEAR NOW. THEY CAME TO REPLACE MOTHERBOARD TWICE AND TV ONCE. IT STILL NOT WORKING JUST RIGHT. CALLED THEM TOO MANY TIMES. VERY FRUASTATING. THEY DID NOT COME BACK TO CORRECT PROBLEMS. DO WE HAVE DEFECTIVE SPA?? WASTED ALOT OF OUR MONEY I MEAN ALOT OF MONEY WE PAID ALREADY AND FEEL WE ARE CHEATED BY THIS COMPANY. WE REPORTED TO BETTER BUSINESS AND CHANNEL 3 PROBLEM SOLVER. THEY CALLED THIS COMPANY .. LEFT MSG.. THE COMPANY DIDNT CALL BACK. I SENT A CERTIFIED RETURN LETTER TO THIS COMPANY AND THE LETTER WAS RETURNED?!! WE WANT TO TAKE THEM TO COURT! Pros: NICE SPA WITH TV, DVD, AND CD. WOW Cons: POOR CUSTOMER SERVICE.... NOTHING HAS BEEN FIXED TO CUSTOMER S SATISFACTION. more

TERRIBLE CUSTOMER SERVICE 7/20/2007

SPEND YOUR MONEY SOMEWHERE ELSE! We have the PLATINUM WARRANTY and it doesn't make a difference to these people. Once they have your money, they have no intention of maintaining any type of relationship with you. It has been 4 months and they have yet to come out and fix our spa. I contacted Master Spas and they have done nothing. This is one of the worst companies I have ever dealt with. I am ready to pursue legal action against Capital City Spas and Master Spas as well as reporting them to the ""Better Business "" and local media. I will make it a point to be at the next ""Home Show"" and inform potential buyers that they would be better off considering purchasing a spa from a ""reputable dealer"". Pros: Nice when it was new ... Cons: Once it's delivered to your door, you're on your own. As much as I hate Home Depot, they would've treated us better. more

New customer service low water mark 1/2/2007

You'll rue the day you do business with Capitol City Spas--at either of its outlets. It's in the business of moving goods out the front door. Period. Once you buy from these guys, they're done with you. They damaged our spa during delivery, but promised to repair it right away. That was three months ago. Since then, we haven't heard a thing from them. They have yet to return a phone call. This is the one of the sleaziest businesses out there. Avoid it--unless you enjoy doing business via small claims court. Pros: Not a thing Cons: Customer service tops our long list more

Poor service department. 10/10/2006

Service department does not fix whats broken the first time around. Pros: Great spa when its not broke down Cons: poor customer service in service department more
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