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Capital First Home Loans Inc - 35 Reviews - 6454 Pearl Rd, Cleveland, OH - Mortgages & Loans Reviews - Phone (440) 888-0900

Capital First Home Loans Inc

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6454 Pearl Rd
Cleveland, OH 44130
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(440) 888-0900
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Main categories:

Mortgages & Loans

Related categories:

Legal & Financial

Reviews

( 28 )
( 5 )
( 1 )
( 0 )
( 1 )

Best

I worked with Steve and he was great! Would totally recommend. Pros: Professional, reliable, friendly, great to work with

Worst

Watch out for these guys. During the application and underwriting process, Jeremy will lie to you repeatedly... the good faith estimates will be fudged, he will promise you closi...

our refinance 12/22/2009

Worked with both Steve and Amanda L when we refinanced our home. They were very professional, answered our questions, and never pressured us, which we appreciated. The process was as quick and painless as they could make it for us. The only drawback (and this does not reflect on either of them) is that this refinance was more costly than other banks, but their rate was a little lower. Pros: great customer service Cons: more expensive than other banks more

Would Recommend 12/22/2009

I worked with Steve and he was great! Would totally recommend. Pros: Professional, reliable, friendly, great to work with more

Great Service 12/21/2009

Small office but big enough to help in all areas Pros: They help every step of the way more

Great Experience 12/21/2009

Steve Gerding was great anwswered all my questions, gave me alot of other options to look at. I was very impressed. Steve was just very helpfully after i was a first time home buyer i would recommed him to all my friends. Pros: Quick, Easy, Helpful more

Amanda Linville is the best! 12/21/2009

We were recently in the market to re-finance our home and had initiated the process with a motgage company. more

Great experience for Refinance! 12/19/2009

Steve was very thorough and was very good about getting back to me. Everything was done electronically, which made it easy. Working with Lisa in the office was great too! I highly recommend them! Pros: Great customer service; follow through; easy to work with Cons: Really none. more

helpfull and very friendly people 12/19/2009

Steve gerding was very helpfull with my Refinancing. He answered all my questions and gave me some options. more

Quality Service With A Smile 12/18/2009

I Refinanced my home last month and worked closely with Capitol first loans, I was able to get a lower intrest rate and work down to a 15 year fixed loan instead of my previous 20 year loan. I worked with Amanda and Lisa and they were always available anytime i needed them or had any questions. Pros: quick and efficient, knowlegable, Cons: paper work more

Saved Me Money and Offered Premium Service 12/18/2009

I am an attorney who has bought and sold homes several times. Capital First saved me money. Not just a great rate, but lower origination fees and without the hidden charges you will get with some mortgage brokers. Pros: Steve came to my closing Cons: None. more

Easy to work with and accurate! 12/18/2009

We were able to refinance, lower our rate and go to a 15 year mortgage. It was as painless as refinancing can get...Great job Amanda Linville. Pros: Timely, helpful, accurate and user friendly Cons: Learning how to close with the title company paperless. more

good service 12/18/2009

Amanda did great at keeping me informed... Pros: great communication more

Easy process, Great communication 12/18/2009

Amanda Lindville made refinancing a snap. Thanks! Pros: Communication more

Best Experience 12/17/2009

Refinancing with Capital First Home Loans was a breeze. Steve Gerding was very responsive and followed up when he didn't hear from me. When he was not available, Lisa Hritz was. I did not run into any discrepancies between what Steve told me in the beginning and what actually happened in the end. Great rates! It was the smoothest mortgage process I have ever experienced. And having the closing at my house after work was a bonus. I would highly recommend Capital First. Pros: No hiccups in the process more

The Place to Go For Great Service 12/17/2009

Steve Gerding is the man to talk to. Pros: Very Professional Cons: None more

Superb rates and closing costs 12/16/2009

I refinanced my home this summer with Capital First and was pleasantly surprised at the level of customer service I was provided with. I worked with Amanda Linville throughout the process and I was informed in every step of the process, which really made me feel comfortable. I received an outstanding rate, reasonable closing costs and excellent customer service. I will refer anyone I know looking for a loan to Capital First and Amanda. Thanks again! Pros: Rates, customer service, fees Cons: n/a more

Trusted Mortgage Broker 12/16/2009

Steve Gerding at Capital First was very professional and trustworthy. We really felt they were looking out for our best interest and were willing to communicate with us regarding their opinions on where the rates were going and what to do. Pros: Honest, worked with you! Cons: We needed to contact them daily to check rate changes more

Great attention 12/16/2009

We worked with Amanda Linville to refinance our home. Our loan was a refinance of a first and second mortgage into a single payment. We followed rates for several weeks as we considered refinancing and Capital First Home Loans consistently had the best rate on 15 and 30 year loans. Pros: great interest rate and attention to loan process more

Committed to Customers 12/16/2009

I commend Steve Gerding and the rest of hte CF staff for putting up with my mood swings during the whole process. I will say the process of puchasing a home can be stressfull to say the least. In our case, a second basement inspection was mandatory due to a minor drainage issue. I was a bit irritated at this point and Steve took care of finding another basement inspector and even met them at the house the day of inspection. That went above and beyond. Moreover, they set the expectations throughout the process and delivered at the end. Steve and the sfaff always seem to available if you need them. That type of service is becoming abosolete these days. Keep up the good work. Pros: great service Cons: would like a 0% interest rate :) more

Awesome Loan Process!! Great Rate! 12/15/2009

Steve Gerding, Lisa and the entire team were friendly and professional. I was never rushed during any of my phone calls. Steve took all the time I needed everytime to make sure I was in the loop the entire loan process. Pros: Great rate and Super Customer Service! more

Great place to apply for a loan. 12/15/2009

I purchased my first home through Capital First this year. Steve Gerding was very helpful and explained everything in great detail. He also answered e-mails promptly with any questions that I had during the entire process. Lot of paperwork...but I guess that is normal. He was always positive and upbeat and upfront with me through the whole process. I've recommended them to my friends and family. Wish them continued success. I love my new home. I've been here for almost 6 months now. Pros: always helpful and available to answer questions more
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Additional information

  • Neighborhoods:

    Middleburg Heights
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