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Capelli D'oro 5th Ave Salon - 46 Reviews - 123 5th Ave 2, New York, NY - Beauty Salons Reviews - Phone (212) 477-3000

Capelli D'oro 5th Ave Salon

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123 5th Ave 2 (at 19th & 20th st)
New York, NY 10003
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(212) 477-3000
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Capelli D'oro 5th Ave Salon - New York, NY
Capelli D'oro 5th Ave Salon - New York, NY
Capelli D'oro 5th Ave Salon - New York, NY
Capelli D'oro 5th Ave Salon - New York, NY
Capelli D'oro 5th Ave Salon - New York, NY
Capelli D'oro 5th Ave Salon - New York, NY
Capelli D'oro 5th Ave Salon - New York, NY

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Reviews

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( 6 )

Best

Danny Garcia Otero, my stylist for six years, is moving to Besu Salon and Day Spa located at 234 Third Avenue between 19th Street and 20th Street. The telephone number for the sal...

Worst

so i went for a haircut 3 days ago and i'm still crying... i have long straight flowy hair so u would think its easy to cut?! unfortunately not so easy at this place... i asked fo...

Danny Garcia Otero 5/15/2012

Danny Garcia Otero, my stylist for six years, is moving to Besu Salon and Day Spa located at 234 Third Avenue between 19th Street and 20th Street. The telephone number for the salon is 212-420-6565. Definitely follow Danny, he's the best!! more

Best Brazilian Wax! 3/29/2012

Ladies... If you are looking for the best wax in NYC here it is! Her name is Theresa!!! I have followed her here after seeing her for over 9 years at the Jsisters Salon. Fast, painless, and not a hair left. Simply the BEST! more

Love Danielle @ Capelli 3/19/2012

A friend of mine purchased a promo deal and bought me one as well. My stylist was Danielle. I love this salon, and I REALLY love how the way Danielle does my hair. She is fantastic with both cuts and color. After moving to New York, I went through 4 stylists at 3 salons before I found Danielle. I would highly recommend Danielle to anyone looking for superb cuts and color, especially if you have fine hair and like lots of textured layers to add volume. To me, it's worth paying a little extra to look and feel great. more

LOVE Capelli D'Oro 5th Ave Salon 3/2/2012

LOVE, LOVE, Capelli D'Oro salon! I bought 2 promotions discount gift certificates on SpaTreats website for new customers I got them for 80% off the price! Literally saved a lot of money. I received an amazing haircut from Leslie Correa. I cant wait to go back again! Thanks Capelli D'Oro & Spa Treats!!! more

lacy telles 1/17/2012

Lacy Telles is an exceptional stylists. She knows her stuff.Great hairstylist and colorist.Do yourself a favor and treat yourself to one of the best hairstylists in New York. more

worst haircut ever 11/12/2011

so i went for a haircut 3 days ago and i'm still crying... i have long straight flowy hair so u would think its easy to cut?! unfortunately not so easy at this place... i asked for a trim for my dead ends approximately 2-3 inches and left with 6 inches off my head... meanwhile before she started cutting i told her that i wanted to keep my hair fairly long which is now basically shoulder length (not long for a woman that had her hair down to her waist) then i asked for long layers that blend and ended up receiving an ugly blunt cut with uneven edges (can someone say betsey johnson) when i say uneven there is not even one strand on my head that is the same length.. it's so obvious my visually impaired grandmother can see it from a mile away... she had no real technique, first used scissors then the textured scissors ( that i hate since they make ur hair look like u have dead ends) and finally went back to the regular scissors snipping away at my ends with an angle... meanwhile the snipping was done at a different angle on each strand... she even realized how uneven and funky my hair looked trying to make small talk and whisking me out of the chair to the door... she was super scissor happy on my poor unexpected hair.... i'm sooooooo unhappy and want to cut my hair even and then add extensions... i know my hair will grow and its not the end of the world but everytime i look in the mirror i get angry and upset since i paid for this horrendous cut and even gave a 20% tip... i will never go back again... more

Danielle rocks! 9/27/2011

I was so lucky to get my appointment with Danielle! She is so nice and cute! She really listened to what I was asking for, recreated a haircut from a picture 100% and my highlights never looked this natural. However, all 4 stars belong to her, not to the salon... The owner was not friendly at all, the place could use a cleaning lady and more professional assistants... Overall, it was a good promotion deal and Danielle made me look like a model. I will be back for her. more

So not worth the wait! 9/25/2011

I booked a10 am appointment for a hair cut, scalp massage, gloss and single process color (a groupon deal). I had booked services with Randy because I read she was good with curly hair. After 15 minutes of wating for Randy I asked how much longer I was going to have to wait. At this point they hadn't even offered my a coffee, water or magazine. I was told she had someone come in with an emergency so I would have to continue to wait. At 30 minutes I asked again. After 40 minutes I had to ask if someone else could see me if Randy was unavailable. I was placed with someone who had only been working there a week or so Regina. Nice lady but didn't know what to do with my thick curly hair. She was super slow and didn't do a great job. My cut is super blunt and the dye job still leaves grays (I do a better job at home!) \r \r It took so long to get started and I wasn't impressed with the services I didn't even bother asking them about the gloss or the scalp massage - just wanted to get out of there! more

RANDY, RANDY, RANDY is Awesome! 8/17/2011

My first experience with Randy will not be my last!!. I received this haircut as a birthday gift from a friend who bought a Living Social deal, so neither of us knew what to expect. I called to schedule my appointment and asked for someone who cut curly hair. They booked me with Randy. From the moment I walked in she was very courteous and conversational. I felt very welcome. I showed her a picture of the cut I wanted, she explained to me why the style would look different with my hair, we agreed and she got to washing. My hair is jet black, however I have a streak of white hair that I like to wear naturally (I'm 28 btw). Randy told me I can use a shampoo to brighten the white!! I didn't even know you could do that! She used the shampoo and explained how it works and where I could buy if I chose (I bought the inexpensive shampoo that same day). To make this long story short, Randy has great personality, techniques she shares (which I use now and my hair looks the best it's ever looked!!!!) and has magic hands. Every other person that has cut my hair was intimidated by the amount of hair I have and the fact that it's curly, they would ALWAYS tell me they needed to straighten my hair in order to cut it. Finding Randy showed me otherwise! This was the first time I left a hair salon in my 28 years of life where I looked and felt fabulous AND my hair was CURLYYY!!!! I strutted down the street like nobody's business. Using Randy's curly hair technique is simple and easy and my hair looks great everyday. Thanks Randy!! more

Ask for Leslie! 5/11/2011

I'm a New Yorker for 24 years now and I've been everywhere from bumble and bumble to Lisa Chiccine's small studio in Midtown. I sat in Leslie's chair briefly described the look I wanted and Leslie delivered perfectly. I love everything about my color and cut. The salon is also intimate and classy and, more importantly, it is not swarming with inexperienced, rude, baby stylists fresh out of a beauty academy. more

Horrible Experience - Highly DO NOT Recommend 5/4/2011

I highly DO NOT recommend going to this salon. The owner is very rude, unprofessional and completely provides false information. After living in NYC for 13+ years and going to some of the tops salons, I have never experienced such last of respect as a customer. First, I got a keratin treatment that only lasted 2 weeks in my hair – after spending $300! I have gotten the treatment done 3 other times at other salons and have never experienced such poor results. The owner then offered to re-do the treatment, but I opted against it after receiving conflicting and inconsistent information from him about the products used in the salon. He is obviously not an expert in the field.He then made me feel unreasonable for asking questions and accused me of “asking TOO many questions”. On top of the poor service quality, a customer should never feel bad for asking questions especially when they are about a keratin treatment that costs as much as it does! Not sure how the owner can blame someone for caring about her health and her hair? Absolutely appalling and disrespectful. The owner has no sense for customer service since he refused to give me my money back. I am MUCH better off going to another salon that respects its customers and has an intelligent staff, even if I have to pay again. I am telling all my friends not to set foot in this salon – it’s a complete waste of time and money. more

Go see Si Yu 4/26/2011

I usually wait about 2 weeks before I decide if I love or hate my hair. I must say Si Yu had it right, she knew what I wanted and needed before I even opened my mouth. If you are like me and have long but baby thin hair (plus mine is curly so it gets frizzy) then I would suggest for the summer going to see Si Yu and having the keratin treatment, but be careful dont get the pin straight treatment if you want some of your wave and bounce still. Capelli D'oro is a great place to have it done because unlike most salons their products are completely natural and organic, which means no harsh chemicals like Formaldehyde. Also they offer 3 different treatments you can choose from for your perfect summer sleek hair. I can't wait to go to the beach and finally get my hair wet and not have to worry about looking like a shocked poodle. Also if you've never been to a salon on 5th ave, go treat yourself the atmosphere is friendly and professional and everyone there treats all their patrons with the utmost respect. Thank you si yu and i'll be seeing you soon. more

A Stylist Who Finally Listened 4/22/2011

So, I bought 2 salon packages off the street and was hesitant. My first package was not at Capelli D'oro and that salon was awful, so I was hesitant to use my other package. My experience was great. I had a facial, massage and eyebrow waxing earlier this week from Lynn. She offered me great advice on caring for my skin and also maintaining my eyebrows. Today, I got my haircut from Si Yu and she was fabulous. The last salon I went to, I asked for a trim and got 5 inches off. Si Yu actually listened and gave me a trim because I'm trying to grow my hair out. She was also conscious of thinning my hair without adding more layers and making my layers less distinct so it will look natural as my hair gets longer. She did suggest I get a more expensive highlight package, but she wasn't pushy and tried to work with me on my budget. The guy at reception is super nice, too. Overall, this salon really delivers and I intend to go back here for all of my hair needs. more

Best salon, best hairstylist in new york!!!!!!!!!! 4/15/2011

I got this package around union square the other day. I made appointment with my hair services right away, the guy who picked up the phone was really nice and patient with my accent. I came from asia so i want to have someone who can understand my hair. fortunately the only asian hairstylist SIYU took care of me. She worked fast and good, the most surprised me was she told me my nature hair color looks amazing that i didn't have to change my nature color. I had an amazing time there and i love this salon.............. more

Worst Salon Experience Ever 4/11/2011

I tried this salon for the first time using a deal I bought on HomeRun. I paid close to $100 for a package that was supposed to include a facial, deep conditioning treatment, haircut, up to 6 foils of highlights, and a 15 min neck and shoulder massage. Sounded too good to be true, but I bought in because the salon had good reviews. The day of my appointment, the receptionist was friendly but everything quickly went downhill from there. The girl who did my facial, Lynn, basically applied a couple different products to my face and that was her poor excuse for a facial. I have had facials at many different salons and at the very least a facial should include facial massage, if not extractions. She had such a rough touch that I came out with tight, dry skin and had to go into the bathroom to apply my own skin products to my face. She also spent the whole time trying to sell me a glycolic peel despite my repeated attempts to turn down the offer. Next came the hairstylist, Rodrigo. He was very unprofessional. After repeatedly trying to sell me full-head highlights and a gloss which he did not initially disclose would come with an extra charge, I felt so harassed that I simply told him to skip any highlights altogether and said I would forego that part of my package deal. At this point, I had gotten enough of a taste of how this salon handles its business and just wanted to get out of there as quickly as possible. I proceeded to receive the worst, sloppiest shampoo ever. He basically rubbed shampoo into my hair using circular motions with his palms rather than using his fingertips to massage the shampoo into my scalp and hair. While cutting my hair, Rodrigo was distracted and did not keep his eyes focused on my hair. I was appalled at his level of unprofessionalism. If a salon uses a package deal to attract new customers, they should treat them well and show them the best of what they have to offer so customers will want to return again and again. Capelli d'oro has lost me as well as all of my friends and colleagues as customers, forever. I basically spent $100 for a ""facial"" I would have preferred to have gone without and a mediocre haircut. Not nearly what you would consider a steal. more

AWESOME HAIR!!!! 3/22/2011

I'm so happy with my hair. You always do exactly what I want. Even when I've wanted to try something new, you have never disappointed. I've been going to Capelli D' Oro for years and the service is incredible. Thank you Leslie! My hair, once again, is a HIT! more

Shear Genius!!! 2/14/2011

HOT HOT HOT.I would highly recommend this salon to anyone who wants to step up their game and look their hottest. The staff is both professional and welcoming and the owner, Leslie Correa is a certified genius. I have never liked my curly hair and as a consequence have kept it short. Leslie worked with me to get the sexy and smooth look I have always wanted. LIke a fine diamond this salon has it all the Cut, Color, Clarity and Correa. more

Best Highlights EVER! 2/8/2011

I had a great experience at this salon. The customer service was excellent from the moment you walk in the door, taking your coat, getting you coffee, making you feel comfortable. Leslie did a full consultation with me before he did anything which I liked. He asked what my routine was & what look I was going for. I'm always nervous to get my hair done at a new place because I hate when highlights don't look natural, but Leslie assured me he'd take care of me. He offered a variety of services that I couldn't afford at the time, but he didn't pressure me at all, just informed me what would be best for my hair in the future. When my hair was blown dry, I felt like a celebrity!! It looked fantastic. I was so happy. Leslie & his team was wonderful & I will definitely be back! more

ANGELINA WAS GREAT! 1/18/2011

Im not from NY but my friends told me to try this salon. I loved it!!!! Angelina gave me a great trim color and keratin treatment. I never new my hair could ever look this smooth and the color was right on point! I would not even mind driving into the city every few months. LOVE LOVE LOVE Capelli D'Oro! more

Angelina Works Wonders! 1/18/2011

I went into the city off a package i bought in the streets, being ethnic i was very skeptical about my hair and always wondered if i would be able to find someone closer to work that can actually manage my hair. I found this great dominican girl named Angelina who creatively found the ultimately solution to all my problems. She not only did a great root touch up on my blond hair but she also advised me on how to keep up my hair. Although it was a little pricey the customer service and the overall experience was nothing less than excellent!! Can't wait for my next appointment with Angelina. more
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Flat Iron District's Hottest Hair Salon offers Japanese Straightening, Brazilian Keratin Treatments, Creative Up-Styles and More

Additional information

  • Hours:

    open 6 days
  • Neighborhoods:

    Upper East Side, Lenox Hill, Midtown, Midtown Center, Flatiron District
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