Called to inquire about servicing my Genrac 20kw generator. They told me that ""as per Generac warranty maintenance requirements"" they would have to service the generator 2x a year. Well little did they know I am a retired electrician that installed it and did the 1st service myself. It was like $20 dollars in parts and about 45 mins in labor. The service manual clearly states that oil changes and filters only need to be done every 2 yrs or 200 hrs of running time. They wanted $400 to do a yrs service. Also they said that they have to as per company policy send out a tech to make sure that unit was installed by code. We had a permit and it was inspected and a co issued by my town. Well when their guy came out, without me even to agree to it the tech broke off a rain gauge I had mounted to unit, loosened the battery cable to get a trouble alert warning display and left the top unlocked and opened about 6"". Well I had already inspected the unit and all was fine and tight the same day ! I had already decided after reading the manual that service wasn't due till the following yr and that a service contract wasn't needed. \r
Looks like another company wanting to capitalize on the storms and peoples anxiety after 2 yrs of storms.