I have been going here for years and always have a pleasant and enjoyable experience....so do my dogs! The girls remember my dog's name and know exactly how I like his hair styled. You can watch the groomers work when you go in and I've always been happy with the way they are interacting with the animals! This may be a smaller, locally owned place, but they've got heart and their prices are reasonable. What matters most is that my pet and I feel welcome here. I would never go anywhere else.