I gave this salon 2 stars only because it was clean. I went there because of all the reviews I saw on this site, and really wanted to like this place because of it's proximity to my home. First, I entered and was told I would wait about 15 minutes. I waited 35. Then, when I met my stylist, I became even more frustrated when I learned she spoke very little English. I carefully explained to her what I wanted, which was quite simple: layers in the front and back, with side bangs. She starts cutting and right away I knew it was going to be a poor hair cut. She barely moved my hair around, she achieved the "layers" by chopping in one swoop, instead of moving the hair to different angles to create movement, depth etc as my past stylists have done. Next she cut my bangs, and instead of cutting them to the side, like I asked, she cuts them STRAIGHT, and then blowdrys them to the side. Finally she blowdrys the rest of my hair and flips the ends very dramatically (think Farrah Fawcett's signature do on SPEED), which i didn't ask for either. I looked like I was going to 8th grade prom. The style/cut was mediocre at best. I will never go there to get my hair done again. It doesn't seem like the stylists stay updated with the current trends in hair styling/cutting. But, I will say, that I cannot attest to the quality of the spa portion, which my sister tells me is actually quite good.
Cons: Archaic styling techniques