In response to the one review of CTCA, I would like to clarify that the administrators are not medical professionals so it should not suprise you that your experience was like talking to a brick wall. I can say with certainty, that the actual care given by the medical professionals is second to none. Many patients arrive at CTCA with a grim diagnosis; many are given only months to live according to their previous physicians. This is where the medical (and I mean medical, not administrative) teams thrive. The patient is treated on many levels, physically, mentally, emotionally, and if they so choose, spiritually. The medical oncologists are excellent, and specifically the surgical oncologist on staff is one of the best in the world. Patients arrive from worldwide destinations into little old Tulsa for the caregiving that CTCA provides. You will not receive better cancer treatment at any other facility in the U.S. Now, as far as the administration goes, I'm sure that you will find others who have had a similar experience to your own. Please do not judge the medical care by the response you have received from administration. Administrators are business people, not caregivers. One last thought; the physicians themselves have very little to do with scheduling appointments, so once again I would blame those in management. Call the toll free number, and complain about your experience. Hopefully you will be pleasantly surprised at the response you receive.
Pros: highly experienced oncologists
Cons: administrators are not the brightest