The owner Scott came by for a free estimate and took our deposit. Promised to start the work the next day but once he cashed our check (the same day we gave it) he never showed up. He kept making excuses on why he couldn't make it to our house after 3 missed scheduled start times. We asked for our money back and he said he would drop it off but of course he never did. Now he refuses to answer any calls from us. We are out our deposit and still trying to get our money back from him or Service Master! DO NOT HIRE THIS GUY!!! TOTAL SCAM!!!