Having a pool can be a pain at times especially if you buy a house and it is the first time you have a pool! We tried Leslie's Pools and needed additional help. We went into California Pools and the staff took extra time to explain what we needed. Since then, we have become a loyal customer. Whenever we get in a jam, they have always helped! so much so, that once when my husband dismantled the filter, he could not get it back together! AAAgghhh, he brought all the pieces to California pools and the staff put it together for him for free!