I have been a member of California Family Fitness for over ten years and have enjoyed their different facilities. They are usually upbeat, modern, and clean. I have found most of the staff to be very nice and cheerful. However, it would appear that their ambitions to be the largest fitness club in California come with a price. Customer Service. Several events took place over the last few months that made us finally give up our $26 dollar charter membership and find a fitness club that cares about its members.