The staff is friendly and helpful. For example I went to the store inquiring about getting custom made curtains. The employee asked me what room, if I had any hardware, what color, what style and other questions which helped her decide what my needs are. She then told me the prices. They do a wonderful job in talking about the different types of services that they provide. For example, they provide measurement and installation in your home. The store has a variety of fabrics to choose from. You can get drapes in 6-8 weeks! Quick service.