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Calanni Auto Svc - 10 Reviews - 13728 Madison Ave, Lakewood, OH - Auto Repair & Service Reviews - Phone (216) 228-6979

Calanni Auto Svc

13728 Madison Ave
Lakewood, OH 44107
(216) 228-6979
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My sons paid for his car repairs after waiting six months for repairs. Charlie said it was stored in a garage and made us wait an entire day. When we finally went to his shop we w...

Hiding car and lying after you have paid 10/2/2012

My sons paid for his car repairs after waiting six months for repairs. Charlie said it was stored in a garage and made us wait an entire day. When we finally went to his shop we waited over an hour because our car was blocked in the garage by another car that had locked brakes.y son told Charlie we had been waiting all day and he wanted to see the car . Charlie gave us an address and hung up saying he couldn't wait the 3 minutes it would take us to get there after he had made us wait all day. We found the car blocked in the driveway of a residential property Charlie owns. We called the Lakewood police and they came out to question the tenant but told us we would have to file a civil suit to get our own car back even after we showed them all of our paid paperwork. They also advised us that Charlie is known for this type of activity . DO NOT take your car there unless you want to hire a lawyer to get it back! Beware and believe all the negative reviews they are all true. Just call the Lakewood police for yourself . more


I wish I had read all of the terrible reviews about him before! Charlie is a crook with no morals! He had my car for THREE months for a problem that other shops said is a 5 day job. He never answered my phone calls, and when he DID answer, he had some "new" problem that was wrong and tacked $500 onto the total. I was finally fed up and went to Calanni to get my vehicle. No other mechanics will touch my vehicle after he has. I eventually had to get the lakewood police involved because Charlie wouldn't even tell me what I owed to get my car out of his shop. He cursed at me and called me a deadbeat and said that I just didnt want to pay for the repairs. With the help of the police, Charlie finally let me see my bill, for 800!!! He had also forged my signature onto the bill saying that I was satisfied with all work done. I am now opening a civil claim to get my car back and prosecuting him for forgery. Lakewood police said that they've been trying to close his shop for over TEN YEARS more

Don't take your vehicle to Calanni's 3/7/2010

Do not take your vehicle to Calanni for repairs!!! Calanni Enterprises has an F rating with the BBB for good reasons. Ask yourself when you go in there why is he holding so many cars? It isn't because he is such a great mechanic like I thought. Calanni did not fix my car properly. When I tried to pick up my car he refused to let me even start my car! I had to call the Lakewood Police before I could even make sure the car was running! After paying for a new water pump, radiator repair and flush and fill the car overheated on the way home. Call the Lakewood Police dept and ask them about Calanni. The attorney general has 24 complaints against Calanni Enterprises and is taking action against him. This is directly from the BBB website. BBB Business Review Reliability Report forCalanni Enterprises, Inc. Rating: F Ratings Explanation... BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report. Find out more about this business: BBB Accreditation BBB Rating Business Contact & Profile Business Management Customer Complaint History Government Action(s) Advertising Review BBB Copyright and Reporting Policy BBB Accreditation Back to Top This business is not a BBB Accredited Business. BBB Rating Back to Top Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F. Reasons for this F rating include: 16 complaints filed against business Failure to respond to 16 complaints filed against business 1 serious complaint filed against business Government action(s) against business Based on BBB files, this company has failed to resolve and to eliminate the underlying cause of patterns of complaints. In addition, the company has failed to provide documents requested by the BBB in a timely fashion. Many complaints filed with the BBB suggest the company may not be providing proper written estimates for repair work as required by the Ohio Consumer Sales Practices Act. more


It's simple!! Do not take your car here for service! He is a rip-off artist. And on top of that not professional at all. I should have looked for comments BEFORE I went there, but never thought about it. Jan Lakewood, OH more

I'm Glad its out !!!! 9/23/2008

I'm glad 2 C people R opening theirs mouths! I live near this place,& I hear him too! I'm affraid that oneday he will do something terrible to that young man.I purposely sat slouched in my carso he wouldn't C me,cause I was affraid I'd hav to call police!& yes,I saw him yelling @ the lady in the office too.I saw her leave work that day,in tears,I think she lives up the street,I passed her a few blocks up,& she was still crying.A lot of us R not pleased ! more

I found out the owner is a bad man 9/23/2008

My son & I were walkin hisnew puppy& heard a man yellin"U dumb M.F.,UR a F--in Retard,& even called this person a"N" word(refering 2 colorerd ppl) his name was clayton I later found out.A neighbor said she waited 3 wks 4 a job thattook 2 hrs.& when she walked in this "charlie "persn was doin the same thing,Then yelled @ a new lady who just started there in august,for not tell ing him a "she" was there so she didn't here him yellin I decided 2 report him. Carl monday was rite,He also hasnt pd some workers more

He is a terrible person 9/23/2008

My grandson & i were walking his dog past the shop 1 day,& we heard a man yelling horrible things,as I pretended to not notice,He was calling the young man in the garage"CLAYTON"(like the movie Michael CLAYTON),& saying"your a F-----G Idiot,you RETARD,& he called him the "N" word,(refering to colored people).later ,I found out from a custermer,she heard & saw him do the same thing,& yell'd @ the new girl who had just started for him this august because she didn't stop him from yelling,when the customer came more

sneaky 6/26/2008

This place is not honest!!Tells u one price , charges another....alot more!!!got our car back took extremely long time!!BUt when i got it back the ball joints were busted , car clunked up the road!!!They werent broken b4 that plus car acted as if it were going to die tooo!!OMg i called him he then picks up my car in the morning from my home , just to charge me for the tow!!!!this is after 1600 dollars of work first quote was for 900 omg car never was the same ...I do not can not drive this car anymore,it rots in my garage...found out after ward Callani was on carl monday ect.. for ripping ppl off , there are tons of cars in his lot, i find out its becuase he tells ppl hell fix their cars for certain amount , then turns around and says its much more and they cant pay , he then charges storage fees , so ppl never get their cars back....DEVILish more

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A reputable auto service repair shop 9/29/2006

We've had the (not pleasure) of taking our car on a couple of occasions to Calanni Auto Service on Madison Avenue. Charlie is an unusual breed of mechanic - allowing someone to bring in their parts they want to use on their car and just pay for the service to install them. Charlie has serviced our car on several occasions. THe quality of work is very good. The price of repairs is comparable. We do have a couple of 'complaints'. If Charlie isn't in the shop, you can't pick up your car or find out about the status of your car. There are employees there but they can't help us? Another issue is the amount of time they have your car while doing repairs. more
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