I have eaten at Cafe Japon for 2yrs. I called in an order and went to pick it up they said that they forgot to put it in the computer so I had to wait 20min. I went back for lunch with my sister and a co-worker. We all orderd our food. My sister and I got our food and my co-worker didn't. When we asked the waitress informed us that she forgot to put it in the computer. She hadn't taken her meal off the ticket so we spoke to the manager who said she could do nothing. I explained to her that this was unacceptable behavior. This happened during lunch break which made us late. She was very cold and uncaring about the situation. We left without tipping and now I am passing on the message that CAFE JAPON does not care if they do there customers wrong.
Pros: Food Only
Cons: Service, Service, Service