I thought this was a terrible hooka lounge and restaurant. I have been here multiple times and I must say throughout the years it has only gotten progressively worse.
first and foremost, they charge for water which I thought was ridiculous.. it might be a Turkish restaurant but it is most certainly not in Turkey- DON'T CHARGE FOR WATER!
Also, the waiters and waitresses, although this is not their fault, are terrible at serving. They take way too long for the simple things such as drinks. And on top of that they expect a great tip even though their service would not be considered great. Maybe management should look into hiring new people.
Also, although the food is good it is a bit pricey when considering the quality of the food, ambiance, and overall experience especially when compared to other persian restaurants such as Rumi's kitchen, Fanoos, Anatolia, Persopolis, etc.
Lastly, the hooka here is awful! I went with a larger party once and for about 12-13 people they gave is 4 mouth tips.. REALLY. When we asked for more we finally got them after another round of coal. Which is also another bad thing.. you have to pay extra for each goal. Not only that but they quality of the tobacco is really bad and not even worth the price. The hooka is way too expensive and although many people think it is great quite frankly you are much much better off going to other places such as Deja vu (unlimited hooka).
Overall, service is bad, food isn't great, hooka is better at other places! The only thing that I do like about this place is the music and even then, the music isn't always persian.. a lot of the time its Indian!
PS- A friend told me that the waiters/waitresses are payed in salary so all the tips that they receive go straight to the owner.. which he totalllly does not deserve! You are better off not tipping