JavaScript is not enabled.
CMI Jewelry Showroom - 24 Reviews - 4630 Paragon Park Rd, Raleigh, NC - Jewelry Reviews - Phone (919) 872-3346

CMI Jewelry Showroom

Claim
marker
4630 Paragon Park Rd (at Capital blvd)
Raleigh, NC 27616
marker
(919) 872-3346
Incorrect info? Correct your listing

Photos

CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC
CMI Jewelry Showroom - Raleigh, NC

Reviews

( 21 )
( 1 )
( 0 )
( 0 )
( 2 )

Best

Best jewelry store in Raleigh. I needed to get my wedding band re-sized. I narrowed my search to CMI and Baileys based on Citysearch reviews. Baileys said it would cost $140. They...

Worst

My husband and I went out searching for an anniversary wedding band this weekend. He had surprised me with diamond earrings on our wedding night purchased from CMI 11 years ago. ...

Editorial review from Citysearch 6/28/2016

My wedding set was stolen which was very unusual. Kim was amazing to work with. He was so committed to finding the right diamond and recreating the original setting he even brought a jeweler out of retirement to create it. Amazing commitment to excellency. I wouldn't go anywhere else to purchase jewelry. more

Editorial review from Citysearch 4/22/2013

My husband and I purchased my diamond wedding band at CMI almost 10 years ago. Since then, I have continued to work with CMI on the maintenance and care of all of my fine jewelry. Their service is exceptional and my overall experience at CMI has been well beyond my expectations. The owners of CMI are friendly, courteous, and extremely helpful every time I go in. I recommend CMI to all my friends. Go to CMI first when looking for beautiful jewelry before going anywhere else. more

Editorial review from Citysearch 2/15/2013

LOVED my experience with Kim at CMI. Was referred by a friend and was pleased to find a jewelry store that was honest and humble. I went for a repair on my engagement ring and no matter how upset I said I was with the other place I went for the poor job they did on my ring, the employees at CMI never down-talked the competition. \r The master jeweler came out and explained to me exactly what they would be doing to my ring and even drew it out for me. The quote was reasonable and when I went to pick it up, the cost came up less than orginally quoted!\r Will be purchasing all my jewelry and have all repairs done here from now on! more

Editorial review from Citysearch 8/5/2012

THEY ARE THE BEST!!! I visited several other popular jewelry stores in the Raleigh area and none even came close to CMI. Their jewelry selection is top notch but the customer service you receive goes far above and beyond all others. Kim guided me throughout the whole process helping me select and find the most perfect diamond center stone to put in an exquisite engagement ring. I can honestly say that Kim is a man of his word as he has honored every promise/guarantee made to me on my jewelry purchases with CMI. This showroom is a one stop shop for jewelry. I'm a customer for LIFE! more

Best jewelry store in Raleigh. I needed 5/26/2012

Best jewelry store in Raleigh. I needed to get my wedding band re-sized. I narrowed my search to CMI and Baileys based on Citysearch reviews. Baileys said it would cost $140. They said that they would not be able to etch any of the pattern in the new section (my ring has Claddagh symbols with a woven pattern in between each symbol). CMI sized my ring for $60 and the jeweler was able to continue the pattern in the new section of the ring. My partner looked at my ring and could not even tell where the section of gold was added! Friendly staff. Great service. Great price. more

Very pleased after 6 months of searching 4/26/2012

When I decided to buy my wife a new diamond ring for our 30th wedding anniversary I knew I must allow her the simple pleasure of picking it out. Little did I know it would turn into a 6 month journey. We have visited just about every jewelry store in the Triangle and the diversity in customer service, quality, and honesty in this business is astounding. Obviously what you want is the best combination of service, quality, and price, right? Well, let me tell you that that is very hard to find these days when it comes to buying a diamond. My best advice is to just go to straight CMI Jewelery. Barring that, my best advice is to take your time, visit many stores, and then visit some more. Visit the same ones several times. Ask a lot of questions, ask the same questions again on repeat visits, become an expert in diamonds, and if you ever feel pressured into buying something, run for the hills. I wish I had a nickel for each times I must have been looking at the most precious diamond in the world because I was made to feel like if I did not buy it on the spot it would be lost forever and I would never see one as nice ever again. Don't believe it. If you follow my advice you will eventually visit CMI and it is here that you will find what you are looking for. CMI takes an approach to selling fine jewelry that is from a time gone by. They get to know you, learn your likes and dislikes, show you diamonds of different grades side by side, point out the differences, make sure you understand what you are looking at, and they never, ever, ever pressure you into making a decision right now. The whole process is kind of like being courted and doesn't everyone like to be courted? We had the pleasure of working with Pat with Tim and Kim helping. Pat helped us zero in a setting that my wife fell in love with, but I warned Pat on our first visit that my wife had fallen in and out of love with many settings already and that we needed to give her time to let it stew. Pat was very understanding and supportive of taking our time. Not to anyone?s surprise, one week later we were back looking at different setting in the same collection that my wife saw on the designer?s website. After a few more visits my wife was still in love with this setting and that is when Pat and I knew that it was time to start zeroing in on a center stone. We discussed the characteristics of the stone that would be best for the setting and developed some target specs for a diamond. I must mention here that throughout this entire process Pat worked within our budget that we set for this ring. She never tried to upsell us in anyway and in fact I feel they bent over backwards to get us the most for our money. They did not have the stone we needed so they kicked off a search the perfect stone. What they did not do was try to jam the stone they really wanted to get rid of down our throats with pressure sales tactics. What they did do was find us a stone that is perfect in every way. So, today, six months after we started, we bought the center stone and ordered the ring. Now this may sound like a painfully drawn out process but if you?re paying this kind of money for a ring, you want to have the peace of mind knowing that you got everything you expected and more for the money you paid. This ring will be loved and cherished by my wife because of the journey we went on picking it out and CMI Jewlery helped make the journey special. Thanks Pat, Tim, & Kim. more

Best Jewelry Store in town!!! 12/1/2011

After I was engaged we started looking for our wedding bands. We went to several places and I got really frustrated as I felt like the sales people were not listening to what I was interested in and were just trying to make the biggest sale. I was recommended to CMI by a friend. When I met with Kim I asked him what would look best with my ring. He showed my several options even comparing how a plain band without diamonds would be a great compliment to what I already had. That alone sold me on the fact that he was just trying to help me make a good decision and not trying to just make a big sale. We ended up going with a beautiful wedding band and I really credit Kim for how great it looks together. We have continued to go to CMI ever since and look forward to being lifelong customers. more

Best Showroom in town!!! 12/1/2011

I recently got married for the first time a little over a year ago and I purchased my wife's wedding band here. After shopping around at other jewelery retailers, the selection I experienced at CMI is unparaleled. So many choices to choose from I didn't even know where to start!! Kim, was very personable and very knowledgeable and made sure I understood the process of picking out the right ring and diamonds for my wife. Sure, you can go to Diamonds Direct, if you want to wait an hour for someone to even acknowledge you are there. By far, I'd choose CMI over any competitor in the Triangle area. I was so pleased with the service and attention to detail, I came back to purchase another ring for my wife on our 1 year anniversary!! You have to check them out!! more

Wow!! 11/30/2011

Wow is all I have to say. No wonder they call it a showroom! The staff is so helpful and it is actually nice to shop without pressure because they do not work on commission! Me and all my family shop there! Nice place guys!! more

Amazing family oriented! 11/30/2011

My mother went to CMI last year. Her best friend told her about it. She went and had an amazing experience remounting her ring and having her deceased husbands ring made into a necklace for her. She said they were amazing. They did not harp on her to spend her money instead they were showing her all kinds of options for her and they were even suggesting she get the lesser of the few that were shown to her. She was very happy with the outcome. They treated her like family. I was pleased they treated her well. She had gone to other places and it seemed it was like a car dealership that just wanted her money. Thank you CMI for taking care of my mom. I am now a customer and will be for life. Do not go to the other jewlers who promise you the world and discount prices. Every time you go into CMI you go in you will see the same people who will greet and know who you are. This is a family jewler. The show room is amazing and the prices beleive it or not are better than the so called discount stores. You will not be disappointed!!!!! Experience it for yourself. Tim and Pat are great at what they do. They are family:) more

Thank you! 11/29/2011

My husband and I first heard of CMI from a friend several years ago. We visited the showroom with the intent of just looking and pricing pieces out. Pat, the sales woman, showed us a ton of different styles and types of pieces and we played for hours. Not once did we feel pressured or rushed into a purchase. In fact, we ended up purchasing a piece I never would have otherwise if Pat didn't take the time to show us new and different styles. She knew our budget and she worked with us to get the perfect piece for our money. Since our first visit 4 years ago, we've been back a dozen times to see ""Ms. Pat"", who makes us feel like family everytime. Pat knows me so well that each time we visit her, she immediately takes my engagement and wedding band and has them cleaned and shined all pretty. It seems more and more lately that customer service is a thing of the past. So when you find a store, especially when making a big purchase such as jewelry, that displays top notch customer service, you stick with that store for life. This is why my husband and I will continue to purchase jewelry from CMI. And, this is why we have referred so many friends to CMI for engagement and wedding bands, all of whom are as happy as we are with CMI. Thank you Pat and the entire staff for always making us feel welcome and special in your store! We can't wait for our next purchase at CMI. Happy holidays. more

Saved me from myself! 11/29/2011

Thanks so much guys. Year after year your great advice has saved me from myself. For years you have been ""spot on"" helping me select things for my loving and deserving wife. Your experience has given you great insight. Its very impressive that you have kept such a mental note of my purchases that you even knew when it was time for her to visit the showroom and create a fresh wishlist. Again, perfect timing as her taste had changed over the years. My most recent visit to CMI was for me. I wanted a nice watch to wear for nicer occasions. Thankfully you saved me from myself as I would have settled for a generic sport watch had I found myself in one of the chain mall jewelry stores. I appreciate you. You have a customer for life! more

Our Favorite Jewelry Store 11/29/2011

I love jewelry. My husband loves to surprise me with jewelry when our finances allow. Tim Hackim, one of the owners of CMI, has been helping him find exactly what I like for over 12 years now. Every now and then we look at a sale from another store but there is always a catch. Plus, I just don't trust that I am getting what I think I am from anyone but CMI. For my husband's birthday this year, I surprised him with a watch from CMI. He loves it and it was within my budget. Neither of us would shop anywhere but CMI for jewelry. more

Stay Away! 11/26/2011

My husband and I went out searching for an anniversary wedding band this weekend. He had surprised me with diamond earrings on our wedding night purchased from CMI 11 years ago. Being sentimental, I was hoping to find something that could be used with my existing set. I have never been so horrified with service! They did not have the sort of item I was looking for and after telling me what I wanted was outdated and that I needed to remount to a new setting the saleswoman suggested I go to a pawn shop. She made the experience dreadful and left me feeling uncomfortable. We will never return to this showroom and I suggest you don't either! more

Way over priced!!!! 11/21/2011

I've been looking around for a certain Oris watch for a while now. Unfortunately this is the only authorized retailer in the area. They priced the watch 1200 dollars more then you could find elsewhere. Seriously if you value your wallet find somewhere else, anywhere else! I am now off to Charlotte to purchase my new watch. more

The Best...Ever! 9/12/2011

I have been a customer of CMI and have worked with one of the owners, Keith Rivenbark for over 15 years! I could not be more satisfied with CMI's outstanding jewelry selection and exceptional customer service. If I am just trying on sparkles after a bad day, or if I am making a purchase, these guys are awesome. Clearly CMI's owners have a special appreciation of jewelry and they offer a level of dedication to their clients that no other jewelry store can match. Quite simply, these guys know their stuff! Please check them out - unique pieces of jewelry reasonably priced, paired with outstanding service - there is no way you will be disappointed. p.s. Don't leave without checking out the ""Candy Case!"" more

Best Customer Service Ever! 8/5/2011

I have been working with Kim at CMI and he is awesome!! He has recently helped 2 of my nephews with engagement rings and they could not be more pleased. I also took some old gold I had in my jewelry box to him and sold it. I ended up having enough to finally get that pair of diamond earrings I've been wanting for so long. Great, great experience. Thanks Kim and hopefully we will see you sooner rather than later!! more

Highly recommended 7/18/2011

My fiance purchased my engagement ring here, and it is absolutely beautiful. Then, I returned later to pick out a wedding band. The staff was very helpful, patient, and not pushy-- it takes me a long time to make decisions and they never got frustrated. The saleslady made several phone calls to see if I could get a certain ring rushed. They definitely bent over backwards to help me get what I wanted. It's definitely the best place to go in Raleigh! more

CMI Jewelry Sparkles!!!! 4/25/2011

This was my first jewelry purchase in the Triangle since moving up from S Florida. I had a very pleasant experience dealing with Mr. Kim Vincent. He was very knowledgeable, and honest. Felt very comfortable, and got a great ring for my wife to celebrate our 20th wedding anniversary. We also took some old jewelry and made them into modern, beautiful earnings. I cant wait to give them to my wife!! Shop at CMI, and don't worry at all. Best in the Triangle!!! more

best jewelry place in the triangle 4/4/2011

Been in the triangle for 20 years and this is the best jewelry place I have found yet. You can shop everywhere else, but when you are ready to buy you have to check out their selection, quality and prices. We have been customers for over 8 years. I searched for three months last year for a locket for my wife for mother's day and could not find the right one. I searched in NY, Philadelphia and abroad in my business travels . . price was no issue, just the perfect one. I was at my wits end, two weeks before the day and finally made the dash out to CMI when I got home to Raleigh. I explained to Kim what I was looking for, he escorted me over to a counter and pointed to - the perfect piece that I was looking for... 20 minutes later I was walking out with something that just amazed my wife that I would take the time and attention to make sure that what I got her was just right - perfect.... Im a guy . . I don't ""shop"" with the exception of when my wife asks for that special something. CMI seems to be the place I find it. We bought all of our wedding rings from them, had the jewelry from our previous marriages reworked into gifts for our family and kids -with stellar results. I don't do many recs with details but these folks are worth the drive out Capitol Blvd., N of 540 to check out. Smart, value and attentive staff help you find just what you are looking for in minimal time . . .but they take the time for you to make sure you are happy with what you purchase! more
< Previous 1 2 Next >
FALL SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 12/30/2018

Raleigh Diamond Importers

Owner Message

  • Founded in 1970 as Raleigh's first wholesale jewelry distributor, CMI Jewelry Showroom grew into a nationally recognized importer of diamonds direct by the mid 1980s. Due to increasing local demand the original Showroom was opened to the public in the 1990s and most recently expanded into a 10,000 square foot, state-of-the-art facility. Our continued growth is a testament to the long-time commitment to our customers and to the support of our community. We carefully select our diamonds from sources world wide at significant discounts based on our large volume of inventory. Our diamonds are independently certified for quality and precision of cut by the most reputable laboratories. Simply put, CMI Jewelry Showroom offers selection and values similar to the internet without the common dangers involved with purchasing on-line. CMI has Local owners who are available to personally teach you about diamonds as well as an educated, professional staff who DO NOT WORK ON COMMISSION. Our Showroom offers the finest selection of mountings available including renowned engagement ring designs by Peter Storm, Diana Classics, Bridal Bells, GelinAbaci, The Romance Collection, Fana New York, Tacori and Scott Kay as well as many pieces crafted by up-and-coming designers available exclusively at our Showroom. Our experienced staff will assist in selecting your ideal diamond mounting. Our huge selection of men's wedding bands and ladies wedding bands fill 10 entire showcases at CMI Jewelry Showroom. With more choices than anyone you will find her dream ring here. The selection doesnt stop with bridal jewelry, CMI has the most beautiful silver jewelry, white gold and yellow gold earrings, necklaces and bracelets in the Triangle. And don't forget the pearls, colored stones and birthstones. CMI jewelry Showroom Guarantees the high quality of workmanship on any piece of jewelry purchased from us. Our guarantee protects you from any manufacturing defect for as long as you own a piece of jewelry from CMI. We will gladly replace or repair any item does not meet our strict Assurance Policy. WE FEEL THAT A JEWELER SHOULD NEVER SELL A WARRANTY it should be included with your purchase.. CMI Jewelry Showroom offers the most complete collection of diamond engagement rings,men's wedding bands,ladies wedding bands and fine jewelry in North Carolina. We have a full service jewelry workshop with state of the art equipment offering ring sizing,diamond setting and comprehensive jewelry repairs. Jewelry appraisals and jewelry designs are performed by experienced jewelers and gemologists.

Additional information

  • Hours:

    Mon-Fri 9am-6pm, Sat 9am-5pm
  • Payments:

    Master Card, Visa, Discover
  • Neighborhoods:

    Northeast
badge