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Thomas Waldron CARSTAR Auto Body

id: 29580762
marker

225 Grafton St
Worcester, MA 01604

marker
(508) 752-7728
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Main categories:

Auto Body Shop

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Other

Reviews
( 8 )
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Best

I had Thomas Auto Body do body work and replace my bumper after it was smashed in an accident. I had an insurance claim, so I did not have to pay, and that eliminated any concerns...

Worst

All reviews seem positive

They offered fast, friendly service 10/11/2010

I had Thomas Auto Body do body work and replace my bumper after it was smashed in an accident. I had an insurance claim, so I did not have to pay, and that eliminated any concerns related to price. But, as far as their service, they made everything easy. It was easy for me to drop off and pick up my vehicle, and they did a good job. more

They made my car look brand new. 9/9/2010

My car was in an accident and I took it to Thomas Auto Body. They were able to help me out right away and get it back to me quickly. The car needed a whole new front bumper and side. I was impressed with the quality of the work they did. My car was 10 years old and they made it look brand new. You will definitely be satisfied and happy with the service you get at Thomas Auto Body. Michael Bruno more

Outstanding! 8/12/2010

Whatever Thomas Auto Body has done for me has been outstanding. Their customer service is great, and the price was right. more

I am extremely satisfied. They gave me professional treatment and detailed work. 7/13/2010

This was my first time going to Thomas Auto Body. My insurance company told me about them; I had no prior knowledge of Thomas Auto Body. I have been pretty much accident free for my whole life, but this was a minor parking-lot accident. We were both backing up and rapped bumpers. My car is a clunker, and I wouldn't have even fixed it if it wasn't for insurance. A light was damaged, and so that needed to be replaced. Even though the car is old, it is in pretty good shape, both the body and the paint. Thomas Auto Body really fixed it like a new car. I also liked that they totally detailed the inside of the car like a showroom car. They really did a nice job. I liked them a lot; they were fine workers and people. They were respectful. The car was in there a little longer than I would have liked, and that is the only reason I gave them a 4. The whole thing was better than I expected. more

They do very good work. 6/24/2010

I had 2 fender benders, and Thomas Auto Body took very good care of the vehicles. They called me to let me know if anything was going to be late or to let me know if there was a problem. They actually finished in a shorter amount of time than they said; they finished a day before. The car looked like it was brand new. I really do recommend them because they do very good work. more

Professionalism and quality at its finest! 5/11/2010

Thomas Auto Body was very responsive to my initial call. The turnaround time was incredibly quick, and the thoroughness in the work was awesome. They went over in great detail all of the work they were going to do for the car, and when I asked them to look into other things they jumped right on it. I was having them look at my daughter's car, so I was very concerned that everything be done correctly. Thomas Auto Body also communicated with me throughout the entire process. I did not have to call and bother them for updates because they kept me informed. They even finished ahead of schedule. Everyone was totally professional, and the quality of work is exceptional. In fact, this is the second time I have used them because of the great service they give, and I would highly recommend them. more

I got what I hoped for. 4/6/2010

I have been a customer of Thomas Auto Body for many years. I started going there more than 10 years ago and continued with them because I like the way they operate their business. They are honest and I trust what they tell me about what needs to be done. I also trust how they do the work. So far, all of the body work they have done for me has turned out well. Jay Naparstek more

Outstanding experience. 4/5/2010

Thomas Auto Body was great. I decided to use them because they were one of the repair shops included in the network for my insurance. They did some body work on my vehicle and they did everything they needed to do. They were punctual and took exactly as long as they said they would. They also gave my car a wash and vacuum cleaning on the inside, so it was clean when I got it back. At Thomas Auto Body, they are helpful and have good communication with their customers. If you have questions on the progress of the work they are doing, their representative will take the call and get back to you with answers. more
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Owner Message
  • CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

Additional information
  • Hours: monday: 08:00-17:00, tuesday: 08:00-17:00, wednesday: 08:00-17:00, thursday: 08:00-17:00, friday: 08:00-17:00
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