i would like to start off saying Rob is very professional in the way he handles things and lets you, the customer, know what is going on with your vehicle.
On another note, I had my 2007 dodge ram 2500 worked on there, it is black therefore it shows alot more. When I went to pick it up, my front painted bumper needed to be buffed, then upon buffing it they burned through the paint, so they had to keep it a couple of extra days, which was no problem. Within two months of having it home, I noticed spots where they put bondo and it wasnt smooth at all. They incorrectly painted around my windows, not removing the rubber therefore causing the clear coat to start peeling, not only that but i have noticed many spots where my clear coat is seperating from my paint with air bubbles in it. I have recently had to work on my truck and found mounting bolts to things such as the air conditioner cooler that were not put back on at all, maybe one or two missing. My caps for my lugs have overspray on them. My chrome on my grill has also started to peel off. I believe that they can do good work, they just need to do it.