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C T Nail Salon - 5 Reviews - 3800 N Lamar Blvd, Austin, TX - Beauty Salons Reviews - Phone (512) 420-8511

C T Nail Salon

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3800 N Lamar Blvd
Austin, TX 78756
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(512) 420-8511
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Beauty Salons

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Personal Care

Reviews

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( 4 )

Best

I have to disagree with the previous review. The second to the last time I went to the salon I accidentally left my beloved ring behind. To my dismay, I never noticed it was missi...

Worst

I was extremely stressed out by dirty and unsanitary practice carries out by a nail technitian in particular. I went in this Saturday for a gel manicure and noticed a few things t...

Unsanitary and Poor Customer Service 10/9/2011

I was extremely stressed out by dirty and unsanitary practice carries out by a nail technitian in particular. I went in this Saturday for a gel manicure and noticed a few things that really disturbed me. While she worked on my gel manicure she then placed my hands in the UV light, then admediately went to work on someone else's pedicure WITHOUT SANITIZING her hands or implements. She then came back and continued working on my hands again, without sanitizing her hands; while her hands smells like acetone and covered in nail polish from the other client. I can tell that this woman NEVER sanitizes her hands because under her nails are covered in dirt and debris. Very GROSS! If she cannot carries out basic sanitization procedures how can she be qualify to work in a bussiness that involves touching and servicing the public. I feel like she was in a hurry providing quick, poor quality service to her clients. Now, I do not know her name (because she never introduced herself). But, she is a very skinny woman. Here is your warning! Because, as of today I will report this to the Texas Enviromental Health Department. Human safety is of the uttermost important aspect of any salon; However, she clearly did not take any precautions or sanitizing measures. What she's doing is against the law, and the Health Department should check into this serious unsanitary practice. more

DONT GO HERE for SOLAR NAILS/pedicures 8/16/2011

I went here to CT nails after I read the reviews on how great Vivian is on doing solar nails. She is nice, but she can NOT do refills on solar nails. It took her 2 hrs and 45 minutes to do my pink and white refills. After she was done the white part on every nail was uneven, and she didn't take the time to file right either. She was HORRIBLE. This place was DEAD and I now know why...they can not get regulars here because women like Vivian can NOT do solar refills correctly. And this place does the pink part first and then the white...what the heck. They DON'T use the Creatives brand either and use CHEAP pink and white powder brands. I would not waste my time here EVER...PERIOD! My nails look like they need to be done again! I was so mad and when I came home to call and complain to the owner they said ""he will not be in for 2 months."" Lesson learned and I will not be back to this place. My nails right now hurt so bad because Vivian kept using the drill and filling the sides away...she stinks. P.S. Their pedicures are horrible too. They don't take the time to do anything right. more

Service isnt worth the time 6/10/2008

This nail salon is definitely going on my top ten do not ever return to nail salons. I have had bad experiences before, like rude staff and long waits, but this was on a whole different level of dissatisfaction. I sat in the pedicure chairs for almost an HOUR before I was even asked if anyone had helped me with anything. The shop wasnt busy, so I really dont know why they couldnt get up and take care of me. The pedicure wasnt bad at first, but the wait really ruined my relaxation. Then when I thought it had already been bad enough, my pedicurist got up and walked off during my pedicure. She talked to some man whom I assume to be a family member? for like 15 minutes. I couldnt believe that, then when I gave her a $4 tip, which is way more than she deserved, she grunted and acted like I was unthankful for her services. One important thing about this kind of service, your customers are your number one concern, and my experience definitely proved that isnt their focus. more

Integrity 11/21/2006

I have to disagree with the previous review. The second to the last time I went to the salon I accidentally left my beloved ring behind. To my dismay, I never noticed it was missing until nearly 2 months later when the manicurist presented me with my ring. Mind you, they could have kept the expensive ring, but they didn't. All the manicurists are congenial to me every time I visit.\r \r It's not a surprise the manicurist reacted the way (s)he did.After all, he did tell you THREE times to be careful. Also, proper etiquette is to tip 20% of the total, if you're satisfied with the service. Besides, you seemed to be the nuisance in the situation. more

HORRIBLE customer service 9/7/2006

My friend took me to get a manicure for my birthday at CT Nails. After finishing my nails, I accidently scraped a fingernail on the dryer and asked the woman if she could please repair it. She yelled at me saying ""I told you three times to be careful!!"", over and over in English and Vietnamese. Then when my friend was paying the bill, the cashier yelled ""$3.50 tip! That's it!"" to the other employees. I wouldn't have known, but my friend understands Vietnamese. I would NOT RECOMMEND this place. They were extremely rude, very unprofessional and temporarily ruined my birthday. Cons: Extremely rude and unprofessional customer service more
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Additional information

  • Neighborhoods:

    Rosedale
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