I took my car in for repair, and truth be told, they did a good job on what needed to be fixed. However, when I picked up my car, the drivers side interior door handle was nothing more than a destroyed mass of plastic that could not open the door. When I brought it to their attention, they said I would have to pay for the part because the door handle is "normal wear and tear and [they] can't guarantee that". I have had the car for 15 years and never had a problem with it. They had it for a week and it looks like a rhinoceros was attempting to open the car door. And the repair was on the passenger side, they had no reason to get into the car door.
Take pictures of everything they will touch for your records, you might need it