The Butterfield family who runs the shop has proven to be most helpful every time I have been shopping either for a watch, jewelry and even a clock. I have been graciously helped, have had my gifts wrapped for free, and even had a watch battery replaced while I waited (... I'm not sure they do that replacement thing all the time right on the spot.) I would never consider anywhere else in Collinsville, much less the mall area not too far away.
Thanks for being so helpful and generous with me!!!