I have used the service - in Inwood - up past the GW Bridge - for more than a year and a half and I am thrilled with it. I am astounded by reviews that don't acknowledge the phenomenon that this service is. The prices are always reasonable and competitive, the variety of items (produce, seafood, meat, prepared meals, etc.) is always exceptional. The comprehensive information regarding ingredients and nutrition is invaluable. and the ease of operation of the site is so very much appreciated. I have had great organic produce, beautiful fresh local seafood - a huge variety available - i.e. Nantucket scallops, steamer clams, littlenecks, giant prawns, bluefish, creative box lunches that rocked, whole wheat pesto portobello mushroom pizza that is outrageous, exotic fruit, excellent bakery items like rosemary ciabatta rolls (par baked) and semolina loaves. My experience with customer service has been unmatchable. Any minor problem (i.e. regular avocados sent instead of the organic ones orderd), and they ask no questions, just credit your account. They were 15 minutes late - once in all that time - are always reliable - their drivers are wholesome, personable, friendly and kind. I find it incomprehensible that anyone could not be ecstatic with such an extraordinary service that offers huge variety, delivery, price and quality. This is no ordinary service - truly - it is so well organized, providing delivery of heavy cases of water, canned goods, wines, drugstore and grocery items, fabulous meats, etc. Just wanted to go on record about it because they are doing a great job!