I just bought my first brand new car and unfortunately had a few problems with the transmission, a rattle in the door, tire leak, bad weather stripping. They had it for 2 weeks and when I returned to pick it up literally nothing had been done!!! I called them in frustration and they said to bring it back. I did and asked for an oil change too and guess what? My transmission is worse than ever before slipping all over the place, tire was flat, the door still rattled. And now I have to bring it back for a 4th time. I can't believe it. It really frustrates and angers me. I take pride in taking care of what I own and when their attitude is " I don't care at all" it can really frustrate a person. Bottom line is if I had to do all over again I would drive out of this state to buy a new ford vs. go through them again.