Fortunately, I've never had anything seriously wrong with either of my Hondas that I purchased from Jeff Wyler. I owe much, if not all, of that to the top-notch service that I get from the service department on Colerain. They keep me posted about what is needed. When I take my vehicle in, everyone whom I have dealt with have been quite professional. They treat me with respect and give me all the time that I need. They do not brush me off like some service people I have come in contact with in the past. Even though Jeff Wyler Honda is about 50 miles away from my home, I wouldn't consider taking my CR-V to anyone else.