Renee Swaby is the best insurance agent in this city. She is extremely knowledgeable about the product s that American family offers. She always only presents the product that you need never selling more than is actually needed. The customer service is awesome. About a yearm and a half ago the family car was involved in an accident causing $9000 in damages. The agent we were dealing with squandered our monies so it seemed as if we weren't paying our premiums but in fact we were. Renee threw herself into the mess and straightened the whole mess out. Thank God for agents like her.