Nicholas, owner of Brooklynbretta, is a hard worker who serves his customers with extreme honesty - including "I can't fix this," and then he directs you to the best place. If Nicholas or his guys tell you that they can help you, they will do an outstanding job for a very fair price.
Often when you pull up you will find scooterists repairing their own machines with Nicholas' watchful eye and good advice standing over. With a good heart, Nicholas isn't trying to squeeze money from people when he understands they can do the repairs independently. His assessments are honest and on target.
Nicholas is very pro-Stella, a great scooter. He's good at understanding what a potential buyer is looking for and pointing them in the right direction. If you've never ridden a scooter, but bravely take on the purchase, he even helps new buyers learn to ride. A common sight on a Saturday afternoon is a new rider timidly riding down Sackett as Nicholas guides them with sound advice.
An added bonus is Nicholas' enthusiasm and wit. While people tease that he has ADD, he's pulled in a lot of different directions from his customers who want his attention, and he always comes through for everyone standing around.