This place is AWFUL. The first time I went there I brought in a dress and a blanket to be washed; neither item seemed clean when I got it back and they ripped the lace badly on the dress. The second time I went there I needed a dress hemmed by a certain day. I must have checked with them three times that they could really have it done by that day, but sure enough, when I showed up at 5:00 they didn't have it done. They said that they couldn't work with the material, which I understand, but when I inquired as to why they didn't call me in the four days that it was sitting there so I could take it elsewhere, they responded that "they were too busy to actually call customers back". I have heard similar terrible reviews from many others who have come here. I will never ever be giving them my business again, and strongly advise others to do likewise.