It's just two stations at this hair salon, the owner (a nice Polish lady) and another European lady. I had the owner cut my hair and it turned out all right. One side of my hair curls in and the other curls out. I told her I wanted to do something about it and she assured me that she'd fix it. When she was done, it looked all right...pretty normal straight trim. The next day, however, my hair went back to its stubborn curl in, curl out look.