I purchased a Living Social voucher on 9/30 for a spa pedi and shellac mani. I tried to set an appointment during the first week of October, and they said that the next available Saturday appointment was on 10/22. Fortunately, I was able to call back later that week and get an appointment for that Saturday at 12:45. I showed up for my appointment at 12:30. They took my name and I sat in the waiting area. I went to look at the selection of OPI polishes that they had for sale and all the bottles were dusty. Gross. One o’clock comes and goes, and after 40 minutes of waiting, I finally went up to the desk and asked them how much longer it would be. The receptionist said that they would check, and another guy at the reception area went back to check. However, no one got back to me. After another 5 minutes I went back up to the reception area and said, Okay it’s been 45 minutes, what is going on? She asked me if the guy got back with me and I told her no. Finally after almost an hour of sitting around they came to get me. The girl said she was sorry for the wait, and that was that. The pedicure itself was fine. It was a typical spa pedicure. The manicure was another story. Maybe it was because I was upset about the wait time, maybe it was because I had a voucher. Either way it was bad. She was really rough with my cuticles and it wasn’t until I got home until I realized how bad it was. When I washed my hands it stung from the opened skin. Maybe this was her revenge from me complaining. Anyway, I wouldn’t recommend this place. Don’t let their fancy website fool you. A+ website, D- service.