Most of the time you can get an appointment within 24-48 hours. They are open evenings and weekends which is a great help. Generally you don't have to sit forever in the waiting room either which is nice. They have someone there at 7am for those fasting blood draws or shots which still leaves time to get to work. Staff is pleasant and helpful. Doctors are smart, competent, and pleasant to the patients. They explain things well. I have seen other doctors and physician assistants when my doctor was out and they were just as nice to me as my own. Their office is hooked by computer to Evergreen hospital so the ER there can look up your chart from the clinic if needed.