I took my watch to Allen's in to have it looked at for a possible service. The fellow worked on it for a few minutes, them brought it back over to me and said "The case needs to be repaired." It turns out he had pried part the gold cap away from the steel base layer to which it was bonded! He told me he couldn't repair it and gave me the number of somebody in downtown LA who could weld it back together. I was astounded! When I told him the watch didn't look like that before I brought it to him, he denied it and said he didn't damage it. This guy is unqualified and a crook to boot. Stay away!!!