While you are out of town this service will provide the necessary needs for your pet. If you don't like to board your pet at the vet's office and want your pet to be able to stay at home in "their" environment this is a great service. Kelly Freeman will come in and feed, water, walk your pet and if they need medication she will do that too. Plus while she is there she will pick up your mail and newspaper if you need and water your plants. Great for those who don't like "caging" their pets and can't take them with them.