I'm pretty hard on vacuums. Two kids, various furry creatures, you get the picture. I was very excited to see a repair/sales shop open in town. I took in a bagless vacuum expecting to leave it for a few days. Instead he turned it on, found the problem, took the needed part from another vacuum and in less than 10 minutes and $12 I was on my way. Time is important to me so this visit was a great value.