My boyfriend has always taken all of his auto's here after being burned by the chains. I personally have had wonderful experiences myself. They are ALWAYS honest and reasonable and don't try to pull anything over on you. I consider them extremely reliable and very fast with there service. If you need auto repairs and don't want to be paying for things you don't need go here. An example is one chain quoted extensive repairs at $1800 took it here it was something simple that cost $135. Now that's service!