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Aloha Pool Service - 4 Reviews - , Yuma, AZ - Swimming Pools Sales Service Repair & Installation Reviews - Phone (928) 941-1508

Aloha Pool Service

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Yuma, AZ 85364
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(928) 941-1508
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Reviews

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Best

Several months before it was time to sell our house, my husband finally decided it was time to call in the professionals to help make our pool pretty before the sale. For the pre...

Worst

For 2.5 years I had great pool service. In June 2009 it all went south. Servicers began to spend 5 minutes at my pool, I witnessed this, and leave charging me $45 plus chemicals...

Some Thing Changed At Aloha 9/3/2009

For 2.5 years I had great pool service. In June 2009 it all went south. Servicers began to spend 5 minutes at my pool, I witnessed this, and leave charging me $45 plus chemicals. The pool was not properly cleaned when they left. I called with my concerns and received ridiculous responses from management like " you need to keep the baracuda in the pool" I responded "I am not paying the baracuda to clean the pool, I am paying Aloha". I did not even have a baracuda for the first 2 years. I heard "well your servicer is sick" I wondered if my bill would reflect a partial service fee; it didnt I was charged full price. The servicer that I had was disgruntled and often complained about management. He told my family memeber "we can't work past noon when the heat index is above a certain number and we were told to get all of our pools done before noon" Wow. How does a guy clean a dozen pools in 4 hours? By cheating the customers that's how. This is a management failure. This is a shame, service was very good before June 2009. more

Beware of overcharges after the honeymoon! 6/2/2008

Our first few years with Aloha were just fine. They did a great job and we paid them to do it. Suddenly new people (other than the owner) started to showing up, communication became faulty between the workers and the owner, and our pool was eventually ruined! It will never be the same again. Their costumer service is poor and it's members even bring their personal life complaints into situations involving regular duties of their company...which they for one reason or another choose not to fulfill. I don't know where they could possibly put all of the chemicals they charge you for. If they put them in your pool, you wouldn't be swimming in it! We have properties and 2 pools, so i can compare service and chemical usage from both. ALOHA IS way off the charts...and I don't mean in a good way!!! I just can't figure out why it took me 5 years with them to leave!!! more

Excellent care for your pool!! 8/21/2005

Several months before it was time to sell our house, my husband finally decided it was time to call in the professionals to help make our pool pretty before the sale. For the previous 4 years, my husband had tried his hand at maintaining the pool, himself, and we had also occaisonally used the services of other pool service companies while he had been deployed. Well, my husband was convinced that the pool needed acid washing (i.e. high expense) to make it look new again. We ended up calling Aloha Pool Service to get some advice. The owner of Aloha actually came out, talked my husband OUT of acid washing, and discussed alternatives. I couldn't believe that this guy was actually trying to help us and not make a quick dime for himself. The guys from Aloha did a BRILLIANT job at cleaning the pool and making it sparkle. The tiles never shined so well. I cannot recommend Aloha Pool Service highly enough. Their work ethic was wonderful, the quality of work was superb, and the prices were very competitive. more

Excellent pool cleaning service 8/17/2005

Aloha Pool Service is locally owned and operated, in Yuma. They offer regularly scheduled service for swimming pools and hot tubs, or one time clean ups. They clean the tile of your pool, beautifully, and if you've ever done it yourself, you know what a pain it is! They also can order parts and repair your pool. In the desert southwest, it can be tricky to keep your Ph correct in your pool, so letting a professional handle the chemicals for your pool, is a good idea. Aloha is an excellent Pool Service! more
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