This store specializes in vacuums and sewing machines. I purchase my vacuum there two years ago and have never had a problem with it. I took it in after a year to have it serviced (just regular routine) and they got it back to me very quickly. I have never bought a sewing machine from there as the one I have is in good condition and it was my mother's. The women there are so helpful and informative when you have questions about a particular product. The store is always clean when I go in there and the staff is very friendly. Things cost a little more in there but the customer service you get outweighs the price difference.