When I worked for a medium sized business here in Knoxville, I always used Printing Image for our needs. This family owned and operated business was always professional and courteous. More importantly they were quick and accurate. Someone in my office missed a mistake when proofing an advertising leaflet once and it was caught before it was printed and brought to my attention. That would have been a costly mistake.
The location is convenient to many businesses too (on top of Bearden Hill) and they do deliver.