I called Mike wanting an explanation about on-line order. When told I wasn't reading web sight correctly, I started to say it was misleading--Mike cut me off, started yelling, told me my problem was I couldn't read and began "it's people like you..."I hung up! Then he sent me an e-mail demanding an apology!!! Maybe he's just too busy or maybe he has to deal with this alot-I don't know. Just use caution when ordering on his web sight, make sure you can "read", and pray for no order trouble! Oh and strudel---not as good as Grandma's!!