We have been regular customers at the Ballard location for years. It seems that the service has declined A LOT. You used to be able to count on a flat repair within an hour. Yesterday I was told two hours, so I waited. After three hours, I asked what was going on and they said it would be about another 45 minutes. After waiting FIVE HOURS, my flat was repaired in 8 minutes.
No apology, no communication, no more of my business!