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Jim's Trophies - 2 Reviews - 701 howard Street, Findlay, OH - Retail Shopping Reviews - Phone (419) 423-8545

Jim's Trophies

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701 howard Street
Findlay, OH 45839
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(419) 423-8545
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Best

I have used Jim's Trophies for screen printing, awards and engraving. I can honestly say that I have never received better service from anyone else that deals in these products. T...

Worst

We wanted to get matching shirts for our family vacation. The sales rep at the store said we could get all the shirts we needed screen-printed, including for our toddler who wear...

Decent work, lousy customer service 7/18/2016

We wanted to get matching shirts for our family vacation. The sales rep at the store said we could get all the shirts we needed screen-printed, including for our toddler who wears size 2. We placed the order on a return trip, with a different sales rep. When we received the order, our youngest was dwarfed in the YOUTH size 2 they printed for her. The first sales rep neglected to tell us they don't screen-print toddler sizes (they only do vinyl cutouts for them) so the 2nd sales rep ASSUMED we meant a youth size 2. Unable to have matching shirts for the whole family, the remainder of the order was pointless and completely useless to us. We had to wait nearly a week to speak to the owner about a refund, who ended up offering only to refund the price of the two oversize shirts - barely 10% of the total cost. The printing itself was fine, but the customer service was LOUSY. Go to the other screen-printing shop in town, they were far more clear about what they could and could not do. more

Great Service 8/16/2005

I have used Jim's Trophies for screen printing, awards and engraving. I can honestly say that I have never received better service from anyone else that deals in these products. Turnaround time has always been prompt, and the quality outstanding. Their prices are very competitive, and they're willing to work with us so we're both happy with the outcome. Two thumbs up! more
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