We have a wedding event scheduled for this afternoon. As agreed with the event organizer representing the Manor Tavern, by arrangement, my bride to be was to drop off flowers, decorations, etc. the night prior for the event. The evening Manager/Owner Mark did not have time to work with my bride, spoke down to her, left flowers from the florist to be refrigerated including her bouquet and the cake topper out for well over an hour and with his attitude reduced my bride to tears. Unfortunately this treatment cannot be erased and will be a lasting memory of our wedding day at the Manor Tavern. Further, Mark would not talk to his client under contract with the Manor Tavern to calmly resolve the issue shortly after it occurred, I was hung up on. If I treated my clients this way I would lose my job. I can tell you, we are in too deep to pull out of our event the evening before so after today, we will not set foot in the Manor Tavern again. Now if you can plan an event without encounter with Mark the rest of the staff is outstanding and very professional but remember, profit from your event will go into Mark’s pocket and will be a sore spot with me this afternoon when I receive my bill.