Jim Bussey is the agent at this particular branch, and he is a very nice guy. I've been with them since around 2002, and every claim I've filed has been quickly resolved. I personally have had two auto comprehensive claims, and my family has had two home claims, all of which were handled very quickly and professionally. Tammy is who I usually work with, and she is also a great agent, very quick and courteous. I will be staying with State Farm for a long time to come.