The service is horrible. They lie to your face and then try to cover it up. Tell you one thing and then mean another. My friend ordered all five of her bridesmaids dresses from there and they came in the wrong sizes and the wrong colors. This was after paying an extra rush shipping fee and having all of the girls fitted there, by their employees. Plus, the dresses did not even come in until 3 days before the wedding! And the sizes were not slightly off, but way off! And poorly made. One even came apart 10 minutes before the wedding. Then the bride's dress. The wrong style, color, and size. But since it came in so close to the wedding, she was stuck. The store promised to give some of the money back, never did and swore they never said that. Even though 5-6 people heard them. They altered the bride's dress and sewed one of the straps on inside out. and left them too big. So the poor girls dress was falling off all night... The employees yelled at some of the customers and degraded them. Plus, they only carry the dresses in the store in tiny sizes so no normal sized person could get a look at what they looked like in them.